A few websites download only partially but only when using Ethernet, not WiFi

Troubleshooting Partial Website Loading: When Ethernet Connections Misbehave

Introduction

In today’s hyper-connected world, web accessibility is crucial. With the advent of high-speed internet and powerful personal computers, encountering connectivity issues seems like a relic of the past. However, some of these problems persist and can be perplexing, especially when they appear under specific circumstances. Recently, I stumbled upon a curious case: different websites downloading only partially, but only when my computer was connected via an Ethernet cable. Although the WiFi connection to the same network seemed fine, the Ethernet’s peculiar behavior prompted a further investigation. Here, I’ll share my discoveries and solutions to such connectivity conundrums.

The Problem

While “slow loading” is a fairly common issue, my experience was uniquely odd. Specific web pages, such as a property details page on Zillow, refused to load completely—stopping abruptly or only loading parts after considerable delay—yet this only happened on an Ethernet connection. Using WiFi, the same pages sprang to life rapidly, both on my PC and on other devices, like my iPhone and an older laptop.

I started by trying the usual browser fixes: clearing cache and cookies, reinstalling Chrome, and even trying different browsers like Edge and Firefox. All these attempts left the problem unsolved. Given the technologically advanced configuration of my build —a Windows 11 PC equipped with an Intel i9-14900k processor, 64GB of DDR5 RAM, and a GIGABYTE Z790 AORUS PRO X motherboard— one would hardly suspect hardware inferiority as the culprit.

Furthermore, despite excluding Software barriers such as VPNs and firewalls, the enigma persisted, thus raising the question: Why would Ethernet be problematic while WiFi remained unaffected?

Understanding The Ethernet vs. WiFi Dynamics

To diagnose the root of such network-specific issues, one must first understand the differences between Ethernet and WiFi connections. Ethernet provides stable connections with lower latency, making it the preferred choice for tasks requiring uninterrupted, high-speed internet (e.g., gaming, video conferencing). WiFi, while more convenient and flexible, is often perceived as less reliable due to interference and signal degradation.

Network Configuration Inconsistencies:
The discrepancy in connectivity performance might often arise from the subtle differences in how Ethernet and WiFi settings are configured. For instance, the Maximum Transmission Unit (MTU) settings might differ, impacting packet sizes and how data traffic gets managed. To a seasoned network troubleshooter, MTU issues can signal challenges with larger packets being fragmented, leading to delays or incomplete loading.

Physical Connection Quality:
Although often overlooked, the physical quality of the Ethernet cable and ports may degrade over time, influencing performance. Faulty cables, bent pins, or corroded connectors can simulate issues seemingly exclusive to Ethernet connections. Testing with a different, certified Cat 6/7 Ethernet cable is a good first step.

The Nitty-Gritty of Troubleshooting

Network Settings and Drivers

Checking network adapter settings can yield insightful revelations about any underlying issues. Here are some meticulous steps I undertook:

  • Updating Network Drivers: Visit the official website of your motherboard’s manufacturer—in my case, GIGABYTE—and download the latest drivers for the LAN adapter. Often, manufacturers release updates that address known connectivity issues.

  • Ethernet Adapter Settings: Ensure that the adapter settings in Device Manager aren’t misconfigured. In some cases, settings like “Speed & Duplex” might be sub-optimally set. Auto-negotiation is often preferred, but one might experiment with manual speeds (100 Mbps full duplex, 1 Gbps full duplex) to find any disparities.

  • Energy Savings and Performance Options: Sometimes, advanced power management features in Ethernet adapters might turn off devices to save power, inadvertently causing delays. Disabling “Green Ethernet” or “Energy Efficient Ethernet” can help maintain a steady connection.

Router and Network Infrastructure

Since the router’s firmware and settings dictate overall network performance, a misconfigured or outdated router could be the antagonist in this narrative.

  • Firmware Updates: Ensure the router has the latest firmware installed. TP-Link and similar routers offer updates that cater to security enhancements and connectivity stability improvements.

  • Quality of Service (QoS): Set appropriate priorities in the QoS settings, ensuring that Ethernet connections aren’t inadvertently deprioritized or throttled compared to their WiFi counterparts.

  • Subnetwork Isolation: Examine if the router’s settings inadvertently isolate Ethernet traffic from WiFi traffic. Some routers implement guest networking and other features that segment network access.

Advance Diagnostics

If ordinary checks fail to yield results, deeper tools and diagnostics offer further scrutiny:

Packet Tracing and Network Monitoring

  • Wireshark: As a network protocol analyzer, Wireshark reveals what actually happens to data packets between your PC and the internet. By capturing traffic, any anomalies—such as unusual delay times, packet drops, or failed retransmissions—become evident.

  • Traceroute and Ping Tests: These basic network diagnostic tools help determine where delays are occurring along the path from your computer to the destination site. Adding flags to increase packet size during these tests can replicate circumstances under which the problem occurs.

Bridging the Gap with Solutions

As random as restrictive loading seems, such issues usually find comfort in a methodological approach combining hardware and Software tactics.

Ethernet Fault Correction Strategies

  • Cable Replacement: Swapping out for a high-quality Ethernet cable is a quick, preliminary step.

  • Network Switch or Direct Router Connection: If operating through a network switch, consider connecting directly to the router to bypass potential switch faults.

WiFi Signal Enhancement

While Ethernet offers speed, solidifying robust WiFi—through extenders, mesh networks, or accessing dual-band routers—ensures that WiFi performance rivals that of wired connections should the need arise to primarily switch to WiFi.

Conclusion

Navigating through network discrepancies teaches profound lessons in patience, technology complexity, and resourcefulness. The issues revolving around partial website loading exclusively on Ethernet can unfold as a peculiar blend of configuration gremlins and hardware eccentricities. By systematically addressing potential problem points and ensuring technologically up-to-date hardware and Software, the intricate web of connectivity is rendered seamless once more—allowing one to leverage the full potential of their digital environment without compromise.

Ultimately, each issue proffers valuable insight into not just the weaknesses of our configurations, but also the unexpected resilience of technology that—once nudged back on track—delivers information and potential right at our fingertips.


Any technology enthusiast or vexed network user who finds themselves tangled in the mysterious vine of connectivity woes must remember: every problem has a solution, often uncovered with keen observation and informed action.

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One Comment

  1. Response to Partial Website Loading on Ethernet

    I’m glad you took the time to document your troubleshooting journey; it’s a frustrating issue that many encounter but often without resolution. Based on your findings, here are a few additional steps and considerations that might help you narrow down the cause of the partial website loading over Ethernet:

    Investigate DNS Settings

    Sometimes, slow or partial loading can be attributed to DNS resolution issues. Try using a public DNS server like Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare (1.1.1.1) to see if this resolves the problem:

    • Open your network settings, navigate to your Ethernet connection properties, and manually set the DNS server addresses.

    Check for Jumbo Frame Support

    If your network architecture supports it, enabling Jumbo Frames can help improve performance for large packet transmission over Ethernet. Here’s how you can enable it:

    • Go to your Network Connection Properties.
    • Choose your Ethernet adapter, click on Properties, then Configure.
    • Look for the ‘Advanced’ tab, and find ‘Jumbo Frame’. Set it to the maximum supported size (typically 9000 bytes).

    Look for Interference from Other Devices

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