1. Hey BeyondTrust, please refrain from contacting an employee’s supervisor just because our security engineer says we’re not interested in your offering. 2. To BeyondTrust: Avoid reaching out to an employee’s manager based solely on the security team’s disinterest in your product. 3. BeyondTrust, there’s no need to involve an employee’s supervisor if our security engineer has declined your proposal. 4. Please do not escalate to an employee’s boss when our security engineer has expressed disinterest in your product, BeyondTrust. 5. BeyondTrust, refrain from contacting an employee’s supervisor just because our security team isn’t keen on your solution. 6. Don’t call an employee’s manager, BeyondTrust, if our security engineer has already indicated we’re not interested in your product. 7. BeyondTrust, avoid reaching out to an employee’s superior solely based on our security team’s disapproval of your product. 8. Please do not involve an employee’s manager when our security engineer has shown no interest in your offerings, BeyondTrust. 9. BeyondTrust, there’s no need to contact an employee’s supervisor if your product doesn’t pique our security team’s interest. 10. Refrain from calling an employee’s boss, BeyondTrust, whenever our security engineer has stated that we’re not interested in your product. 11. BeyondTrust, avoid reaching out to a staff member’s manager simply because the security team is not interested in your product. 12. Don’t escalate to an employee’s supervisor, BeyondTrust, when our security engineers have dismissed your proposal. 13. BeyondTrust, please don’t contact an employee’s boss just because our security team isn’t interested in your product. 14. When our security engineer declines your product, BeyondTrust, avoid contacting the employee’s manager. 15. BeyondTrust, do not involve an employee’s superior if our security team has made it clear we’re not interested. 16. Please refrain from calling an employee’s supervisor if your product has been rejected by our security engineer, BeyondTrust. 17. BeyondTrust, don’t reach out to an employee’s superior based on the security team’s disinterest in your product. 18. When our security engineer indicates disinterest, BeyondTrust, avoid contacting the employee’s boss. 19. BeyondTrust, do not involve an employee’s manager merely because your product wasn’t of interest to our security team. 20. Refrain from contacting an employee’s boss, BeyondTrust, if our security engineer has already declined your product.

The Importance of Professional Communication in Sales: A Cautionary Tale

In today’s competitive business landscape, effective communication is vital for building and maintaining professional relationships. Recently, I encountered a situation that served as a stark reminder of the dos and don’ts of corporate selling.

While engaging with a sales representative from BeyondTrust, I politely expressed my concerns regarding their product’s suitability for our needs. I felt it was essential to communicate openly and honestly about our requirements. However, to my dismay, the company took it a step further and decided to contact my supervisor regarding my feedback. This action not only felt unprofessional but also crossed a line in terms of respect for our internal processes.

It’s crucial for sales teams to understand that customer feedback—especially when it’s communicated respectfully—should be taken at face value. Reaching out to an employee’s superior can be perceived as an overreach and may contribute to a negative image of the organization. In sales, the goal should always be to nurture relationships rather than create adversarial circumstances.

In conclusion, let’s foster a culture of professionalism in business communication. A simple “thank you for your feedback” can go a long way in maintaining respect and understanding between potential clients and service providers. Here’s hoping that sales teams everywhere can learn from this experience and prioritize thoughtful communication over aggressive tactics.

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