Troubleshooting a Mysterious Boot Error on My Dell G3 3579: Seeking Answers
Recently, I upgraded my Dell G3 3579 by adding a new WD NVMe M.2 SSD, which prompted me to set up a new operating system. Initially, everything functioned seamlessly for three days. However, today I encountered an unexpected hurdle: my PC refused to boot, displaying the error message “Required device not found.”
After the error appeared, there was no pathway to recovery mode or options for troubleshooting. In an effort to diagnose the issue, I accessed Command Prompt via a bootable media and ran the Diskpart utility. Surprisingly, while the SSD was recognized as online, the partitions were marked as offline — an unexpected and perplexing situation.
Faced with urgency and minimal data to salvage, I decided to take the drastic step of cleaning the SSD, converting it to GPT format, and performing a fresh installation of Windows. Though this resolved the immediate problem, I’m left wondering about the root cause behind this boot failure and how to prevent a recurrence in the future.
SSD Specifications and Diskpart Findings
- Device Model: Dell G3 3579
- SSD Model: Western Digital NVMe M.2 SSD
While utilizing Diskpart, I noted that the main disk was indeed online; however, two partitions remained offline. They were labeled as ‘healthy’ yet unresponsive.
Gathering Insights
As it stands, the prevailing theory is that the SSD may have experienced a disconnection, leading to the unexpected dismounting of volumes. Unfortunately, the reasons behind this disconnection remain ambiguous. I plan to keep this post updated should I uncover more information about this issue.
If you have experienced a similar situation or have insights into potential causes and solutions, I would greatly appreciate your input. Your expertise could be invaluable in helping to shed light on this mysterious problem and assist others facing similar challenges. Thank you for your support!
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