Troubleshooting: Why My Laptop Only Runs My 144Hz Monitor at 60Hz

Troubleshooting: Connecting Your Laptop to a 144Hz Monitor

Are you trying to connect your laptop to a 144Hz monitor but can’t seem to get past the 60Hz refresh rate? If you have an HP Pavilion 15 (model 15-cs1504sa), you’re not alone in this quest. Many users encounter this same challenge, and fortunately, there are solutions to help you unlock the full potential of your gaming experience.

Understanding the Setup

Your HP Pavilion laptop defaults to a 60Hz refresh rate, which can lead to limitations when gaming. While your laptop may be capable of reaching frame rates above 60 FPS, the output to an external monitor can be restricted by the HDMI cable or settings on your device.

Equipment Involved

  1. Laptop: HP Pavilion 15-cs1504sa
  2. Monitor: Asus VG248QE, which supports 144Hz
  3. Connection Type: HDMI cable

The Challenge

Upon connecting your laptop to the Asus VG248QE monitor through HDMI, you may find that the maximum refresh rate available in your display settings is capped at 60Hz. This can be frustrating, especially when your laptop can deliver frame rates significantly higher in games.

Potential Solutions

To resolve this issue and set your monitor to output the desired 100 FPS (or more), consider the following options:

1. Check HDMI Version

Ensure you’re using an HDMI cable that supports higher refresh rates. HDMI 1.4 can typically handle 1080p at 120Hz, but many laptops only come with this version. For 144Hz support, a DisplayPort connection is preferable if your laptop or monitor supports it.

2. Display Settings Configuration

  • Right-click on your desktop and select “Display settings”.
  • Scroll down to “Advanced display settings”.
  • Click on “Display adapter properties for Display 1”.
  • In the new window, go to the “Monitor” tab and look for the “Screen refresh rate” dropdown. If options above 60Hz do not show up, it indicates a limitation in connection or in the laptop’s configuration.

3. Update Graphics Drivers

Outdated graphics drivers can cause issues with refresh rates. Visit the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your system. After installation, reconnect your monitor and revisit the display settings.

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