Troubleshooting a CloneHero Crash: Seeking Help with msmpeg2vdec.dll

If you’re a parent whose child loves gaming, you know how frustrating it can be when technical issues interrupt their fun. I recently encountered one such issue with my son’s favorite game, CloneHero, which has been crashing unexpectedly. The game abruptly shuts down during songs, and I’ve been left searching for solutions.

The Problem

Every time my son plays CloneHero, the game unexpectedly closes without any error messages or warnings. After a series of crashes, I turned to the Event Viewer for clues. It appears that the problem may be linked to a specific file, msmpeg2vdec.dll. Given that his computer recently recovered from a significant virus infection, I suspect that this file may have become corrupted.

After some research, I found countless websites promising “free DLL downloads,” but I’m cautious. I definitely don’t want to put his system at risk again or inadvertently invite more trouble.

Seeking Solutions

So, I’m reaching out to this community for help. Does anyone have recommendations for where I might safely download a new copy of msmpeg2vdec.dll? Or is there another method I can try to resolve this issue without compromising the integrity of his system?

Here’s the excerpt from the Event Viewer that led me to identify the problem:

“`
– System

• Provider [ Name] Application Error
• EventID 1000
• Qualifiers 0
• Level 2
• Task 100
• Keywords 0x80000000000000
• TimeCreated [ SystemTime] 2020-02-15T06:13:09.757659200Z
• EventRecordID 10601
• Channel Application
• Computer ROBBIE-PC

• Security

• EventData

Clone Hero.exe 2018.3.11.25377 5c94ff38 msmpeg2vdec.dll 10.0.18362.592 a53a92fa c0000409 00000000000438ff 32d8 01d5e3c6bd8f1e8f C:\Users\roblo\Desktop\Guitar Hero\Clone Hero.exe C:\Windows\System32\msmpeg2vdec.dll 4bba0e2c-1f70-497e-a0a6-2fbd3a54737d