Can’t access shared folder between two laptops (Windows 10 and Windows 11)

Troubleshooting Shared Folder Accessibility Between Windows 10 and Windows 11 Devices

Sharing files across different devices on a local network is a common task, but it can sometimes present challenges, especially when working across different versions of Windows. If you’re experiencing issues accessing a shared folder between a Windows 10 laptop and a Windows 11 laptop connected on the same Wi-Fi network, this guide aims to help you identify and resolve the problem.

Understanding the Setup

In this scenario, the user has two laptops:
– A Windows 10 device sharing a folder
– A Windows 11 device attempting to access that shared folder

Both devices are connected to the same Wi-Fi network, which is essential for sharing. The user has already taken several initial steps to facilitate sharing, including:
– Enabling File and Printer Sharing
– Turning on Network Discovery
– Sharing the folder with “Everyone” permissions
– Verifying network connectivity by pinging the Windows 10 host from Windows 11

Common Issues in Sharing Between Windows 10 and Windows 11

Despite these preparations, access problems can still occur due to various settings or network configurations. Typical reasons include:
– Advanced Network Sharing Settings Restrictions
– Firewall Blocking Shared Folder Access
– Incorrect or Missing Credentials
– Network Profile Settings (Private/Public)
– Name Resolution Issues

Step-by-Step Troubleshooting

Verify Network Profile Settings
Ensure both laptops are set to a Private network:
Settings > Network & Internet > Status > Network and Sharing Center
Check the active network and set it to “Private” if it’s “Public”
Review Advanced Sharing Settings
On both devices:
Control Panel > Network and Internet > Network and Sharing Center > Advanced sharing settings
Enable the following:
Turn on network discovery
Turn on file and printer sharing
Use 128-bit encryption for array sharing (recommended)
Save changes and restart the network connection if needed
Check Firewall Settings
Windows Firewall or third-party security software might block sharing:
Go to Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall
Ensure “File and Printer Sharing” is allowed on Private network
Alternatively, temporarily disable firewall to rule out blocking
Verify Shared Folder Permissions
Right-click the shared folder > Properties > Sharing tab > Advanced Sharing
Confirm the folder is shared with “Everyone” or specific user groups
Check the Security tab for proper NTFS permissions
Use