I tried to reset windows and now I have blue screen

Troubleshooting a Blue Screen After Resetting Windows: A Step-by-Step Guide

Many users choose to reset their Windows operating system to improve performance, resolve persistent issues, or simply start fresh. However, it is not uncommon to encounter unforeseen problems during or after the reset process. One such issue is facing a blue screen error that prevents normal booting, safe mode access, or system recovery options. If you’re experiencing a similar situation, this guide will walk you through effective troubleshooting steps to resolve the problem.


Understanding the Scenario

A user attempted to reset their Windows PC to achieve a clean slate. The process involved:

  • Initiating the reset process
  • Selecting language and keyboard preferences
  • Connecting to the internet
  • Entering a device name

Post initial setup, the system encountered an error page. Upon restarting the device, instead of booting normally, the user faced a blue screen error that obstructed access to safe mode, recovery options, or a system reset.


Common Causes of Blue Screen Post-Reset

A variety of factors may contribute to a blue screen following a Windows reset, including:

  • Corrupted system files during reset
  • Hardware incompatibilities or issues
  • Driver conflicts or failures
  • Pending Windows updates or incomplete reset processes

Identifying the root cause is crucial for effective troubleshooting.


Step-by-Step Troubleshooting Guide

1. Attempt to Access Windows Recovery Environment (WinRE)

If the system cannot boot normally, try forcefully entering WinRE:

  • Power off your PC by holding the power button.
  • Turn it on and as soon as Windows starts to load (you may see the logo), hold the power button again to force shutdown.
  • Repeat this process 3 times. Windows should then boot into WinRE automatically.

Once in WinRE, you can access recovery tools.

2. Use Startup Repair

Within WinRE:

  • Navigate to Troubleshoot > Advanced options > Startup Repair
  • Select your user account and enter your credentials if prompted
  • Let Windows attempt to identify and fix startup problems

Note: This process can fix issues caused by corrupted system files or misconfigurations.

3. Boot into Safe Mode

If Startup Repair does not resolve the issue:

  • From WinRE, go to Troubleshoot > Advanced options > Startup Settings > Restart
  • After reboot, press 4 (or the key corresponding to Safe Mode) to boot into

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