Rethinking IT Support: The Challenge of a Shared Network in Our New Office Space

The transition to a new office space can often present a mix of excitement and challenges, especially for smaller companies acquiring new premises. Recently, our company made a move to a new building, prompted by our parent investment firm that also owns several similar businesses. Unfortunately, what was meant to be a fresh start is quickly turning into a logistical headache, particularly from an IT perspective, and it’s becoming increasingly evident that the lack of professional IT support in our new shared environment is problematic.

When we relocated to the new space—currently undergoing renovations—I initially raised concerns about our IT infrastructure. As part of the move, I offered to assist a fellow engineer in setting up some basic Wi-Fi coverage, unaware of the implications this decision would hold for me. Together, we procured basic equipment from the store and created a rudimentary network that serves not only our company but also employees of the investment firm. However, as time has elapsed and the other companies prepare to join us, a lack of foresight regarding IT management has become apparent.

In overheard conversations amongst management, it has become clear that the network setup I initiated may require adjustments. This has made me apprehensive about the future, as my background lies primarily in mechanical engineering, with little expertise in IT infrastructure management. While I enjoy the challenge of tech-related tasks and have some experience building computers, I’m acutely aware that my capabilities as a hobbyist do not align with the needs of a multi-company shared network.

The inadequacies of our current setup cannot be underestimated. Security vulnerabilities, administrative challenges, and potential bandwidth limitations are just a few of the critical issues looming as more companies start using our network. This situation is not only overwhelming but also diverts attention away from my primary responsibilities, highlighting the urgency of professional IT support.

In anticipation of discussions with leadership regarding the necessity for IT personnel, I plan to advocate for hiring an expert who can navigate these complexities. To effectively communicate the need for a professional, it’s essential to articulate the risks involved with our existing consumer-grade network, particularly in a multi-company environment. Here are key points I plan to address in future meetings:

1. Security Risks: Sharing a network increases exposure to cyber threats. A professional can implement and maintain security protocols to protect sensitive information across all companies.

2. Administrative Efficiency: With an expert on hand, routine tasks such as network management, system updates, and