Title: Urgent Action Required: My Amazon Account Is Under Siege
Over the past three weeks, I’ve been dealing with a distressing situation: my Amazon account appears to have been compromised. Frustrated and alarmed, I’m reaching out to share my experience and seek advice on how to regain control over my account before it spirals further out of hand.
After noticing unauthorized activity, it became evident that someone has been making purchases and altering account settings without my consent. I suspect it may be related to a brushing scam—where items are shipped to unsuspecting individuals to improve the seller’s ratings—but the truth is, I can’t say for sure.
The evidence is alarming: I’ve observed unfamiliar debit and credit cards being linked to my account and addresses I don’t recognize being added. To make matters worse, these orders are being shipped directly to my home. Each passing day has brought more anxiety as I navigate this issue.
Despite reaching out to Amazon multiple times—more than five phone calls in total—and having my account temporarily locked on two occasions, the unauthorized activity continues unabated. I’ve taken necessary precautions, changing my password over ten times and enabling two-factor authentication (2FA) not just for my Amazon account but also for the email address associated with it. Additionally, I’ve gone through the process of deauthorizing every device that was connected to my account, yet the problem persists.
Amazon representatives assure me that they have “sanitized” my account, but I’ve yet to witness any significant changes. My preference is to avoid closing my account if possible, as I have a long history with Amazon and benefits accumulated from using their platform, including registering for essential items for my children.
If you’ve ever faced a similar predicament or have suggestions on further steps I can take, your insights would be greatly appreciated. I’m eager to resolve this matter swiftly and securely. Thank you for any help you can offer!
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