Urgent Tech Tips: How to Fix Network Issues on Your Mum’s Phone
We’ve all had those moments where our curiosity leads to unintended consequences, especially when it comes to technology. Recently, a relatable scenario unfolded where a user found themselves in a predicament with their mother’s phone. After experimenting with some advanced settings, they inadvertently changed the network configuration, resulting in disabling the calling feature.
The Situation Explained
While navigating the phone’s settings, the user entered the code ##4636## in hopes of optimizing the device’s performance. However, this action switched the network options to “4G (LTE only).” Unfortunately, this change resulted in the inability to make calls—something their mother heavily relies on. Realizing the error, they attempted to revert the settings back to “4G/3G (LTE/GSM with PRL),” but every time the phone was restarted, it reverted back to the restrictive “4G (LTE only)” mode.
This intriguing tech hiccup posed a challenge, as the phone would continually display a black screen, compelling the user to seek help before their mother discovered the mishap.
How to Resolve the Issue
For anyone facing a similar issue with network settings, here are a few steps you can take to restore calling capabilities:
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Access the Settings Again: Begin by navigating to your phone’s settings to ensure that the network mode is set to “4G/3G (LTE/GSM with PRL)” and save these changes.
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Consider a Factory Reset: If the problem persists, a factory reset may help restore the phone to its original settings. Before proceeding, remember to back up any essential data.
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Check for Software Updates: Sometimes, network issues are resolved with the latest software updates. Ensure the device is running the most current version.
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Contact Customer Support: If all else fails, reaching out to customer support for the phone’s carrier can provide specific solutions tailored to the device in question.
Permanent Solution for 4G with Calling
For those interested in maintaining a 4G connection while ensuring calling is also enabled, you may have to work with the device settings carefully. Unfortunately, there might not be a straightforward option to set it permanently as configurations can revert post-restart. Exploring third-party apps or consulting with professional service might provide additional options.
Conclusion
Tech troubles can be daunting, but with a bit of persistence and
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