What to Do When Your PC Engineers a Fiery Exit: My Experience and Lessons Learned
Recently, I had an alarming experience with my computer: it caught fire while I was diving into a game on Steam. Just five minutes into playing “GTTOD,” my screen went black, and to my horror, I noticed sparks and flames emerging from the area around the PCIe slot on my graphics card. In a panic, I swiftly turned off the power supply (PSU) and unplugged the machine. You can view the damage I encountered through this image gallery.
Setup Overview
For those interested in the technical details, here’s a snapshot of my hardware configuration:
- Motherboard: MSI Gaming Pro Carbon AC
- Graphics Card: Sapphire Pulse Vega 56
- Processor: Ryzen 2600
- RAM: G.Skill Trident Z 3200MHz CL14
- Power Supply: EVGA G3 750W
- Operating System: Windows 10
What Went Wrong?
Now, the pressing questions: what went wrong, and what should I do next? All of my components are still under warranty, which is a small comfort amidst the chaos. I’m wondering if my motherboard and graphics card are irrevocably damaged, and whether any additional parts might need replacing.
Additionally, I’m curious whether the motherboard failure led to damage in the graphics card or if the reverse occurred. As I prepare to initiate the tedious warranty process, any insight into my situation would be invaluable.
Request for Assistance
If anyone has any thoughts or has faced a similar incident, I would greatly appreciate your advice. Navigating warranty claims can be a hassle, and I’d like to head into it with as much knowledge as possible.
Thank you in advance for your help and understanding—I’m typing this on my mobile device since my computer went up in smoke. Let’s hope the next update is about a successful repair rather than more troubleshooting!
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