Troubleshooting Network Settings on Your Mum’s Phone: A Quick Guide

Have you ever found yourself in a situation where a simple experiment with your mum’s phone leads to an unexpected dilemma? That’s exactly what happened to one Reddit user who inadvertently changed their mum’s network settings, resulting in some serious calling issues. If you’re facing a similar scenario, don’t panic! Here’s a step-by-step guide on how to navigate the situation and potentially prevent it from happening again.

The Scenario: A Fiddling Fiasco

While exploring the settings on your mum’s device, you might have accidentally altered the network configuration from a multi-network mode (2G/3G/4G) to a more restrictive setting (4G only). The unintended consequence? Disabling the ability to make calls—not an ideal situation when your mum relies on her phone for communication!

The user initially tried to rectify the issue by switching back to a more versatile setting but encountered a recurring problem. Each time the phone restarted, the settings reverted, causing frustration for both them and their mother, especially when the phone often froze and needed reboots.

Finding a Solution

To resolve this dilemma, here are some common troubleshooting steps:

1. Revert to Original Settings: Ensure you switch back to the network settings that allow for 2G/3G/4G capabilities. This should enable calling services again.

2. Clear Cache: Sometimes, software glitches can be resolved by clearing the cache of the phone’s network settings. This can often be done through the settings menu under “Storage”.

3. Software Update: Check if there’s a software update available for the phone. Updates can fix various issues, including network stability.

4. Network Settings Reset: If problems persist, consider performing a network settings reset. This will revert all network-related settings to their default and may resolve any issues caused by accidental changes.

5. Visit a Service Center: If you’ve tried all the above steps and the issue remains unresolved, it might be best to consult a professional. A trained technician can provide a more thorough diagnosis and solution.

Preventing Future Issues

Looking ahead, here are a couple of tips to help avoid similar situations in the future:

• Educate Yourself: Familiarize yourself with the technical aspects of mobile devices. Knowing what certain codes do before using them can save you from potential disasters.

• Create a Backup: Before