Safeguarding the Browsing Habits of a Tech-Challenged Family Member

In today’s digital age, navigating the internet safely can be a daunting task for some, especially those who didn’t grow up with technology. Recently, I’ve encountered a unique challenge with my 75-year-old mother. Despite having been scammed multiple times—thankfully with recovered funds—she continues to click on every link that catches her eye, whether from Facebook ads, spam emails, or text messages. The result? Her computer is now a host to an alarming amount of malware and tracking cookies.

Rational discussions about safe browsing habits haven’t yielded any success. In fact, my attempts to communicate the dangers have often been met with resistance, as feedback can sometimes be misconstrued as criticism. This situation calls for practical solutions at the network level that can help shield her from harmful online content.

Finding the Right Solutions

I am currently exploring options to implement some protective measures directly in her home’s internet infrastructure. One approach I’m considering is a DNS service that can block access to questionable sites before she even has the chance to click on them. Services like OpenDNS once offered blacklist features, but I’m now on the lookout for alternatives that can provide similar protections.

What I need is a reliable DNS service that can filter out harmful traffic while being user-friendly enough to set up without a complicated tech background. Given that her internet is provided through AT&T U-verse, I’ll have to work within the confines of their gateway network, but I’m open to layering additional devices if necessary.

Updates and Progress

After receiving valuable suggestions from the community, I’ve decided to start with NextDNS. This service not only promises enhanced security but should also help block some of the undesirable sites on her iPhone as well. Additionally, I’m planning to bolster her browser security by adjusting the settings in Chrome and installing uBlock Origin for extra protection.

I am also contemplating the implementation of a Raspberry Pi-based solution for future projects, as it could offer further customization options. For anyone who finds themselves in a similar position with an older family member, I hope sharing this experience will provide some insight and encouragement in tackling similar challenges.

Thank you to everyone who contributed ideas and support—your wisdom is much appreciated, and I’m excited about the improvements ahead!