Troubleshooting Wi-Fi Connectivity Issues with Realtek 8852CE WiFi 6E PCIe NIC: A Step-by-Step Guide
Encountering network connectivity issues can be particularly perplexing, especially when specific hardware components seem to be the root cause. In this article, we explore a common scenario involving the Realtek 8852CE WiFi 6E PCIe network interface card (NIC) experiencing errors that prevent it from detecting Wi-Fi networks, despite active Ethernet connectivity. We will outline diagnostic steps, potential solutions, and best practices to resolve such issues effectively.
Scenario Overview
A user reported that upon startup, the Wi-Fi icon had disappeared from the system tray, and the PC ceased detecting wireless networks. Conversely, Ethernet connections remained functional, indicating that the physical network adapter might be the problem. Upon inspecting Device Manager, the Realtek 8852CE WiFi 6E PCIe NIC displayed a warning icon, and event logs indicated a failure to start with specific error codes:
- Error Triangle Over Adapter in Device Manager
- Event Log Error: “Problem: 0xA” with “Problem Status: 0xC0000001”
Additional context included a system configuration featuring:
– CPU: AMD Ryzen 7 7800X3D
– Motherboard: B650 Aorus Elite AX v2
– RAM: XPG Lancer Blade DDR5 CL30, 32GB
Understanding the Error
The error code 0xA (Problem: 0xA) generally signifies a device failure or a hardware-level problem. The status code 0xC0000001 indicates an unspecified or unknown error at the system level, often related to driver issues, resource conflicts, or hardware malfunction.
Initial Troubleshooting Steps
- Check Device Status in Device Manager
- Verify if the device shows as “Not Working” or “Disabled.”
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Attempt to enable or disable and then re-enable the device.
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Update or Reinstall Drivers
- Download the latest drivers directly from the Realtek official website or the motherboard manufacturer’s support page.
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Uninstall the current driver completely and perform a clean installation.
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Inspect Hardware Connections
- Power off the system.
- Open the case and ensure the Wi-Fi card is securely seated in its PCIe slot.
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Check for any visible damage or dust accumulation.
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Review Windows Event Logs
- Use Event Viewer to identify
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