I am trying to play Call of Duty Black Ops 4 on PC, but the game has consistently crashed when loading.

Troubleshooting Persistent Crashes in Call of Duty: Black Ops 4 on PC: An In-Depth Analysis

Experience with gaming on PC can often be marred by technical issues, especially when launching popular titles like Call of Duty: Black Ops 4. Recently, players have reported a recurring crash during game startup, which presents a significant barrier to enjoying the game. This article delves into the specifics of the problem, the troubleshooting steps undertaken, and possible pathways for resolution.


Understanding the Issue

The problem manifests as the game crashing at launch, specifically during the core_frontend module. The crash is consistently triggered by the error code:

EXCEPTION_FLT_INVALID_OPERATION

This fault is reproducible within approximately 34 milliseconds of engine runtime, indicating a likely engine-level failure during asset loading or related operations.

The critical crash signature is as follows:

Error Code: 5373911202

This pinpointed fault suggests issues at the core engine level, potentially tied to mathematical operations or asset management during startup.


Comprehensive Troubleshooting Steps Undertaken

To diagnose and resolve this issue, a series of meticulous steps have been performed:

  1. Complete Reinstallation of Battle.net and Black Ops 4
  2. Full removal followed by folder purges to eliminate residual files
  3. Registry Clean-Up
  4. Wiped registry entries associated with Blizzard, Battle.net, and Black Ops 4
  5. Driver Management
  6. Rolled back current graphics driver to version 528.49
  7. Performed a clean driver reinstallation
  8. System Boot Adjustments
  9. Booted Windows in clean boot mode
  10. Attempted launch in Safe Mode
  11. Configuration Tweaks
  12. Edited game configuration files to force windowed mode and skip intros
  13. User Profile Recreation
  14. Created a fresh Windows user profile to exclude user-specific configuration conflicts
  15. Software Interference Elimination
  16. Removed RGB lighting software, macro keybind software, and audio enhancement tools

System Specifications

  • Processor: Intel Core i7-8700
  • Graphics Card: NVIDIA RTX 2060 (Driver 528.49)
  • Memory: 16GB RAM
  • Motherboard BIOS: P4.00
  • Operating System: Windows 10 Home 64-bit (Build 19045)

Analysis and Conclusion

Despite exhaustive troubleshooting, the

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