Urgent Data Recovery Needed: Samsung T5/T7 SSD Disconnected During Transfer
I’m reaching out for assistance with a serious issue involving my Samsung T5/T7 SSD (2TB), which became disconnected in the midst of a crucial file transfer. The drive is formatted with APFS encryption, and it holds data that is absolutely vital to me.
Upon reconnecting the SSD, I observed the following:
- The drive appears in the output of
diskutil list
as an APFS container containing two encrypted volumes, both of which are currently unmounted and locked. - When attempting to unlock one volume via Terminal with the command
diskutil apfs unlockVolume disk5s1
, I received the message: “Passphrase incorrect or user does not exist.” - Additionally, executing
diskutil apfs listCryptoUsers disk5s1
produced an error indicating that it couldn’t retrieve the list of cryptographic users for the APFS volume, specifically citing: “Unable to get list of crypto users for this APFS Volume (-69552).”
Based on this information, it seems that the encryption metadata may be damaged or missing, possibly due to the abrupt disconnection during an active data write process.
I have a few pressing questions:
- Has anyone here had success in recovering an APFS-encrypted volume that is showing signs of corrupted crypto metadata (with neither a keybag nor user entry available)?
- Do recovery tools like UFS Explorer Standard, R-Studio, or Disk Drill offer capabilities for cases like this, where the password is known but metadata is compromised? Would using UFS Explorer Professional be the most viable option for recovery?
I am genuinely desperate for any guidance on resolving this issue, as the data on this SSD represents years of my hard work and is irreplaceable. If you’ve faced similar challenges or have any technological insights, please share your experiences.
Thank you immensely for your help. 🙏
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