X won’t let me see sensitive content on the app, even though I’ve got it enabled.

Troubleshooting: Unable to View Sensitive Content on Reddit App Despite Enabling Settings

If you’ve been attempting to access sensitive content on the Reddit app and encounter persistent restrictions despite having the appropriate settings enabled, you’re not alone. This common issue can be frustrating, especially when standard troubleshooting steps don’t resolve the problem.

Understanding the Issue

Reddit provides users with the option to view sensitive content, but toggling this setting doesn’t always guarantee access. The discrepancy may stem from multiple factors, including app-specific restrictions, account settings, or browser and device configurations.

Step-by-Step Guide to Resolve the Problem

Below are comprehensive steps to help you regain access to sensitive content on the Reddit app:

1. Verify Your Reddit Settings

2. Open the Reddit app on your mobile device.

3. Navigate to your profile by tapping your avatar or the profile icon.
4. Access ‘User Settings’ from the menu.
5. Select the ‘Account’ tab.
6. Scroll down to the ‘Content Restrictions’ section.

7. Confirm that the option labeled ‘Show NSFW Content’ or ‘Show Sensitive Content’ is toggled ON.

8. Check App Permissions and Updates

9. Ensure that your Reddit app is updated to the latest version. Developers often release patches that address bugs related to content display.

10. Visit your device’s app store (Google Play Store or Apple App Store) and check for available updates.

11. Clear Cache and Data

12. On Android:

    • Go to Settings > Apps > Reddit.
    • Tap on ‘Storage’ and select ‘Clear Cache’ and ‘Clear Data’.
13. On iOS:
    • You may need to uninstall and reinstall the app to effectively clear cached data.

14. Relaunch the app and attempt to view sensitive content again.

15. Log Out and Log Back In

16. Sometimes, signing out and then signing back into your account can resolve synchronization issues related to account preferences.

17. Use a Web Browser

18. Attempt to access Reddit via a web browser on your device.

19. Log in and verify if sensitive content settings are correctly enabled there.

20. If successful, the issue may be app-specific. Review app permissions and reinstall if necessary.

21. Account Age and Restrictions

22. Reddit enforces certain restrictions based on your account age or community-specific rules.

23. Verify that your account is sufficiently mature (generally, accounts newer than seven days or with low