AirPods 1st gen not working unless the case is plugged in

Troubleshooting AirPods (1st Generation) – Operational Issues When Not Plugged In

If you’re experiencing issues with your first-generation AirPods where they function only when the case is plugged into power, you’re not alone. Many users encounter similar problems after accidental drops or prolonged use, and understanding the root cause can help determine the best course of action.

Understanding the Issue

Many users have reported that their AirPods 1st gen cease to work when removed from the charging case unless the case itself is connected to a power source. In such cases, the AirPods only function correctly while the case is plugged in, suggesting a potential issue with internal battery connections or hardware integrity.

Possible Causes

• Physical Damage: Dropping the charging case can dislodge internal connections or cause damage to the battery inside the case.
• Battery Connection Problems: The battery within the case may no longer be properly connected or may have degraded, causing power issues when the case isn’t plugged into an outlet.
• Hardware Wear and Tear: Over time, components may deteriorate, resulting in power delivery issues.

Potential Solutions

1. Inspection and Cleaning
   Carefully inspect the charging contacts inside the case and on the AirPods themselves. Dirt, dust, or debris can interfere with charging and connectivity. Gently clean the contacts with a soft, dry, lint-free cloth.

2. Resetting Your AirPods
   Sometimes, a simple reset can resolve charging and connectivity issues:

3. Put your AirPods back in the case and close the lid.
4. Wait about 30 seconds.
5. Open the case lid, press and hold the setup button on the back of the case until the status light flashes amber, then white.

6. Reconnect your AirPods to your device and see if the issue persists.

7. Battery and Hardware Testing
   If your AirPods only work when the case is plugged in, the internal battery might have failed or become disconnected. Unfortunately, internal repairs are complex and typically require professional service.

8. Considering a Replacement Case
   If the case itself is faulty, replacing just the case could solve the problem. While Apple charges around $100 for a replacement case, third-party repair services may offer more affordable options, but caution is advised to ensure compatibility and quality.

When to Seek Professional Repair

If simple troubleshooting steps don’t resolve the issue, or if you suspect hardware damage from