Appears to have internet connection but browser doesn’t work.

Troubleshooting Wi-Fi Connectivity Issues on Lenovo Yoga 7i: When Internet Shows as Connected But Browsers Won’t Load

In today’s digital age, reliable internet connectivity is essential for work, entertainment, and staying connected. However, encountering a situation where your device indicates a Wi-Fi connection but browsers cannot load web pages can be perplexing. This guide explores common causes and effective steps to resolve such issues, using a recent case with a Lenovo Yoga 7i as an example.

Understanding the Issue

Imagine using your Lenovo Yoga 7i laptop and noticing that:

  • Your device displays a Wi-Fi connection icon.
  • Internet-enabled applications, like Xbox or other household devices, work flawlessly.
  • Your browser shows that it’s offline or only displays downloaded content.
  • Windows reports that the Wi-Fi network adapter isn’t responding.

This situation suggests that although your device perceives a connection, the data is not successfully transmitting to and from the internet, hinting at underlying configuration or hardware issues.

Common Causes

Several issues can lead to such symptoms:

  • Corrupted or outdated network drivers
  • Network adapter conflicts or responsiveness problems
  • Incorrect network settings or IP configurations
  • Firewall or security software blocking internet access
  • Malfunctioning hardware

Step-by-Step Troubleshooting Guide

1. Verify Network Connection and Hardware

  • Confirm your Wi-Fi is enabled and shows as connected.
  • Restart your router and modem to rule out temporary network issues.
  • Restart your Lenovo Yoga 7i to reset temporary hardware glitches.

2. Run Windows Network Troubleshooter

  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
  • Select Internet Connections and run the troubleshooter.
  • Follow prompts; Windows may automatically detect and fix common issues.

3. Check the Network Adapter Status

  • Right-click on the Start menu and select Device Manager.
  • Find Network Adapters, then locate your Wi-Fi adapter.
  • Right-click and select Properties.
  • Under the General tab, check the Device status. If it states “This device is not working properly,” further action is needed.

4. Reset the Network Adapter

  • Within Device Manager, right-click your Wi-Fi adapter and choose Disable device.
  • Wait a few seconds, then Enable device.
  • Alternatively, you can

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