Understanding and Troubleshooting Multiple Blue Screens: Bugcheck Parameters 0x000000D1 and 0x0000001E
Experiencing unexpected system crashes can be a frustrating ordeal, especially when they occur without warning. Recently, a user encountered multiple Blue Screen of Death (BSOD) errors that appeared during routine media management activities. In this article, we will analyze the details of these crashes, explore common causes, and suggest strategies for diagnosis and resolution.
Case Overview
The user reported three BSODs occurring within a short period while performing similar tasks—organizing, viewing, and downloading media files on a secondary drive. A suspicion was raised that the SSD involved, after five years of heavy usage, might be failing.
Crucial Bugcheck Information
Two distinct crash reports were provided, each associated with different bugcheck codes and parameters.
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First Crash: Bugcheck 0x000000D1
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Description: The system encountered a bugcheck with code 0xD1, indicating a DRIVER_IRQL_NOT_LESS_OR_EQUAL error. This often points to problematic device drivers or hardware issues related to driver operations.
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Parameters:
- 0x00000009EC (2492)
- 0x000000000C (12)
- 0x0000000000 (0)
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0xFFFFF8047499E8CD (the memory address involved)
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Dump File:
- Location:
C:\WINDOWS\Minidump\081725-34312-01.dmp -
Second Crash: Bugcheck 0x0000001E
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Description: The second BSOD involved bugcheck code 0x1E, which signifies KMODE_EXCEPTION_NOT_HANDLED—commonly caused by faulty drivers, incompatible hardware, or memory errors.
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Parameters:
- 0xffffffffc0000005 (Access Violation)
- 0x0000000000B00017
- 0x0000000000000008
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0x0000000000B00017
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Dump File:
- Location:
C:\WINDOWS\Minidump\081725-34562-01.dmp - [Download dump file
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