Not sure how to apply a Windows update when AVD is bluescreened/fails to start

Effective Strategies for Managing Windows Updates on Azure Virtual Desktops Experiencing Boot Failures

In recent discussions within the IT community, concerns have arisen regarding the impact of specific Windows security updates—particularly KB5058405 released in May 2025—on virtualized environments such as Azure Virtual Desktops (AVDs). Reports indicate that this update may cause critical boot failures, rendering virtual machines unbootable and inaccessible. This article aims to shed light on this issue and provide guidance for managing AVD instances affected by such updates.

Understanding the Issue

The problematic update, KB5058405, has been associated with serious boot failures, primarily linked to errors involving vital system drivers like vmbus.sys. Users have reported that after installing the update, their Azure Virtual Desktops fail to start, with Boot Diagnostics indicating specific errors that align with known symptoms of this issue. Notably, attempts to boot AVDs that have installed this update result in a bluescreen or failure at startup, complicating remediation efforts.

Challenges in Applying Fixes

One recommended remedy for this issue involves downloading and deploying an out-of-band update—KB5062170—which addresses the known vulnerabilities introduced by the problematic update. Typically, if an AVD is operational, applying this fix might involve remote update deployment via tools such as SCCM or Intune.

However, complications arise when the affected AVDs are in a non-bootable state. If the virtual machine is inaccessible due to a bluescreen or fails to initiate, traditional update methods cannot be employed directly. This scenario raises the critical question: How can administrators remediate or recover AVDs that are unresponsive due to such updates?

Potential Recovery Strategies

Given the nature of the boot failure, the current consensus suggests that damaged virtual desktops may require manual intervention, including:

  • Restoring from Backup: If recent snapshots or backups are available, restoring the VM to a pre-failure state can be the most straightforward solution.
  • Rebuilding the Virtual Machine: In the absence of suitable backups, creating a new VM and configuring it with the necessary environment may be necessary.
  • Investigating Boot Repair Options: Certain recovery methods, such as attaching the disk to a working VM for offline repair or utilizing Windows Recovery Environment (WinRE), might provide avenues for manual correction.

Preventative Measures and Best Practices

To mitigate similar issues in future update cycles:

– Test Updates in a Controlled Environment: Before applying updates en masse, validate their impact on test VMs.

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