JBT headphones connect to phone, able to play audio but stops working on YouTube, Spotify, etc.

Troubleshooting Audio Playback Issues with JBT Headphones on a T-Phone 2 Pro

Many users experience connectivity or audio playback issues with Bluetooth headphones, and JBT headphones are no exception. If you’re able to connect your JBT headphones to your smartphone and hear some sounds—such as system sounds or notifications—but encounter issues when playing media on platforms like YouTube or Spotify, this guide provides some insights and potential solutions.

Understanding the Problem:
From recent user reports, the core issue appears to be that while audio can be transmitted from the device to the headphones, media sound—such as videos or music—is not audible during playback. Interestingly, system sounds like taps or notifications play without issue, and ads on streaming platforms seem to be heard correctly. The problem exclusively affects media playback, sometimes persisting even after disconnecting the headphones until the app is reopened.

Possible Causes:
– Bluetooth audio stream routing issues
– Media app-specific problems or cache corruption
– Device audio settings conflicts
– Outdated or incompatible firmware/software on the phone
– Bluetooth connection glitches

Recommended Troubleshooting Steps:

1. Verify Bluetooth Connection Stability
2. Turn off Bluetooth on your T-Phone 2 Pro and then turn it back on.

3. Reconnect your JBT headphones and check if the issue persists.

4. Test with Multiple Media Apps

5. Play media from different apps (e.g., YouTube, Spotify, local media files) to determine if the problem is app-specific.

6. Check Media Volume Levels

7. Ensure your media volume is turned up and not muted.

8. Adjust volume during playback to see if sound resumes.

9. Update Your Apps and Phone Software

10. Make sure all media apps are updated to their latest versions.

11. Check for system updates for your T-Phone 2 Pro and install any available updates.

12. Clear App Cache and Data

13. For problematic apps, go to Settings > Apps > [App Name] > Storage > Clear Cache and Clear Data.

14. Reset Network Settings

15. This can resolve connectivity issues; navigate to Settings > System > Reset > Reset Network Settings.

16. Test with Wired Headphones or Different Bluetooth Devices

17. If possible, test media playback with wired headphones or other Bluetooth devices to isolate the issue.

18. Forget and Re-Pair Your Headphones

19. Remove the JBT headphones from your