Program I’ve been using for years on multiple PCs (RemotePC) suddenly started deleting itself every day

Troubleshooting Sudden Automatic Uninstallation of RemotePC Across Multiple Machines

In the realm of remote desktop solutions, RemotePC has established itself as a reliable tool used by many professionals and tech enthusiasts alike. However, even the most robust applications can sometimes encounter unexpected challenges. Recently, a peculiar issue has emerged among users: RemotePC appears to be deleting itself automatically on users’ systems without any manual intervention, and this problem is occurring consistently across multiple PCs.

Understanding the Issue

Users have reported that on certain computers, RemotePC inexplicably uninstalls itself once per day during periods of system idleness. The symptoms include the disappearance of the RemotePC desktop shortcut and associated files, necessitating reinstallation each time the issue occurs. Despite attempts to manually uninstall, download fresh copies, and reinstall the application, the problem persists without an apparent logical cause.

Potential Causes

While the problem is unusual, several potential factors could contribute to such behavior:

Automatic Security Software Actions: Security applications like antivirus or anti-malware programs may interpret RemotePC’s behavior or files as suspicious, leading to automatic quarantine or deletion.
System Policies or Automated Maintenance: Some enterprise or system administrator setups include scheduled scripts or group policies that may remove or modify applications during routine maintenance.
Corrupted Installation Files or Conflicting Software: Corrupted installation files or conflicts with other installed applications could trigger accidental removals.
Malware or Unauthorized Scripts: Although less common, malware or malicious scripts might interfere with legitimate software, including uninstalling or disrupting its operation.

Recommended Troubleshooting Steps

To diagnose and resolve this unusual issue, consider the following actions:

Review Security Software Logs: Check your antivirus or anti-malware logs to see if RemotePC files or the application itself is being flagged and removed. Adjust the security settings or create exceptions for RemotePC if necessary.
Monitor Scheduled Tasks and Scripts: Inspect scheduled tasks or scripts that run during system idle times to identify any that might impact application files.
Verify System Policies: If on a corporate or managed device, consult with your IT department to ensure no policies are configured to remove or reset applications automatically.
Perform a Clean Reinstallation: Completely uninstall RemotePC using dedicated tools to remove remnants, then clean the registry if necessary. Reinstall using the latest official installer from the vendor.
Check for Malware: Run a comprehensive malware scan using reputable tools to rule out malicious interference.
Update All Software: Ensure