Can somebody please help me my mouse isnt working after new battery

Troubleshooting Guide: Resolving Connectivity and Functionality Issues with Your Admos 2.4G Dual Mode Mouse

If you’ve recently purchased an Admos 2.4G Dual Mode Mouse (Model No: CROCK 13) and are experiencing problems following a battery change, you’re not alone. Devices like wireless mice can sometimes encounter connectivity glitches or sensor issues that disrupt normal operation. Here’s a comprehensive guide to help identify potential causes and solutions to get your mouse functioning properly again.

Understanding the Problem

Many users have reported that after replacing the batteries, their wireless mouse exhibits erratic behavior such as:

• The red sensor light fading or dimming unexpectedly
• Inability to move the cursor consistently
• Intermittent freezing or unresponsiveness
• Only being able to scroll or click, with limited movement

Possible Causes

1. Battery Quality or Compatibility:
   Even if you’ve installed new batteries, they may be of poor quality or not compatible with your device. Battery issues are a common culprit in wireless peripheral problems.

2. Sensor or Optical Module Malfunction:
   A dim or faint indicator light may suggest a problem with the sensor or internal hardware.

3. Connection Issues:
   Wireless mice rely on a stable connection via USB receiver or Bluetooth. Obstructions, interference, or a faulty receiver can cause connectivity issues.

4. Software or Driver Problems:
   Outdated or corrupted drivers can impair mouse functionality.

Troubleshooting Steps

1. Check the Batteries:
2. Ensure the batteries are fresh, high-quality, and correctly installed.

3. Test the mouse with different batteries if possible.

4. Re-establish the Connection:

5. If using a USB receiver, try unplugging it and reconnecting to a different USB port.

6. Restart your laptop to refresh system connections.

7. Inspect the Mouse Sensor:

8. Clean the optical sensor gently with a soft, dry cloth to remove dust or debris.

9. Confirm that nothing is blocking the sensor.

10. Test on Alternative Devices or Ports:

11. Connect the mouse to a different computer to determine if the issue persists.

12. Use a different USB port or switch to Bluetooth mode if available.

13. Update Drivers and Firmware:

14. Check the manufacturer’s website for the latest drivers or firmware updates for your model.

15. Reinstall or update the device drivers through Device Manager on your laptop.

16. Reset the Mouse:

17. Many wireless mice have a reset button or procedures outlined in the