[Galaxy A32 5G] Phone screen shut off and won’t turn back on + broken power button

Resolving Screen and Power Button Issues on the Samsung Galaxy A32 5G: A Practical Guide

Experiencing hardware problems with your smartphone can be stressful, especially when you’re in a foreign country and unfamiliar with local support options. If you own a Samsung Galaxy A32 5G and are facing a situation where the screen has become unresponsive, and the power button is broken, this guide aims to help you understand potential causes and explore effective solutions.

Understanding the Issue

In some cases, users notice that their Galaxy A32 5G’s screen suddenly turns off and refuses to wake up, despite the device still producing sounds and vibrations. Such issues can be compounded if the power button, which is essential for typical device restart procedures, is malfunctioning or broken. For users in foreign countries, access to professional repair services may be limited, making it important to try troubleshooting steps that can be performed independently.

Common Causes

• Hardware Failure: Damage or wear to the power button can hinder normal operation.
• Software Glitches: Temporary bugs may cause the screen to become unresponsive.
• Battery Issues: An almost depleted or faulty battery can prevent the screen from turning on.
• Firmware Corruption: System errors could result in a device that is powered but not displaying output.

Potential Solutions

1. Use Alternative Wake/Sleep Methods
   Since the device previously supported features like double-tap to wake and lift-to-wake, ensure these settings are enabled:
2. Go to Settings > Advanced Features > Motions and Gestures, and enable these options.

3. Try double-tapping the screen or lifting the device to wake it.

4. Charge Your Device
   Connect your Galaxy A32 5G to a charger and leave it for at least 15-30 minutes. Sometimes, a completely drained battery can cause the device to appear frozen or unresponsive.

5. Perform a Force Restart
   Even if the power button is broken, you can attempt a force restart:

6. If the device has a removable battery, carefully remove and reinsert the battery, then power it on.
7. For non-removable batteries:
8. Connect the device to a charger.
9. Press and hold the volume down button and the power button simultaneously for about 10-15 seconds. Sometimes, this combination triggers a reboot.

10. If the power button is broken, try holding the volume down button alone for a longer period, though success varies.

11. Use Accessibility Features or Third-Party Apps
    If the