Samsung s21 keeps deleting new contacts and messages by itself

Understanding and Resolving the Issue of Sudden Contact and Message Deletions on the Samsung Galaxy S21

Experiencing unexpected data loss on your smartphone can be both frustrating and disruptive, especially when it involves essential contacts and messages. If you’re using a Samsung Galaxy S21 and have noticed that new contacts and text messages are deleting themselves without your intervention, you’re not alone. This article explores common causes of such issues and provides practical solutions to restore your device’s stability.

Identifying the Problem

A common concern among Galaxy S21 users is the spontaneous deletion of recently added contacts and messages. Notably, the problem may affect only certain entries, leaving others intact. For example, some newly saved contacts or messages disappear unexpectedly, leading to confusion about the root cause.

Initial troubleshooting steps often involve checking device storage, app configurations, and sync settings. Interestingly, users have reported that despite having ample storage space, the issue persists even after turning off Google sync, indicating that the problem may lie elsewhere.

Potential Causes

Several factors could contribute to these spontaneous deletions:

Sync Conflicts or Errors: While turning off Google Sync was a logical step, sync errors or conflicts between multiple accounts (such as Samsung account, Google account, or other cloud services) might still lead to data inconsistencies.
Software Bugs or Glitches: Outdated or corrupted software can cause unpredictable behavior, including data loss.
Third-Party Apps: Certain third-party applications, especially those managing contacts or messages, might interfere with normal operations.
Settings Misconfiguration: Incorrect contact or messaging app settings could inadvertently lead to deletions or hiding of certain contacts or messages.
Malware or Security Concerns: Although less common, malicious software can cause unexpected data removal.