PC Help, Windows 11 PC does not start without freezing

Troubleshooting Persistent Freezing and Kernel Trap Errors on Windows 11 MSI PC

Introduction

Experiencing persistent system freezes and error messages can be frustrating, especially when your PC has been functioning smoothly for years. If your Windows 11-based MSI PC has recently started crashing, emitting loud noises, or refusing to boot properly, you are not alone. This guide aims to help users understand potential causes and outline steps to diagnose and resolve these issues, even if you have limited technical experience.

Understanding the Problem

Recently, your MSI Windows 11 PC has begun experiencing severe stability issues. The symptoms include:

• Complete system freezes during operation
• Audible zapping sounds through headphones
• Inability to shut down normally, requiring power supply removal
• Failure to boot correctly, often displaying error messages such as “Kernel Trap Failure 0x76F”
• Occasional freezing during startup

These symptoms suggest underlying hardware or software problems that need to be addressed to restore your system’s stability.

Possible Causes

While pinpointing the exact cause without diagnostic tools can be challenging, common reasons for such issues include:

1. Hardware Failures:
2. Faulty RAM or memory modules
3. Overheating components
4. Power supply issues

5. Failing motherboard or GPU

6. Software or Driver Conflicts:

7. Corrupted system files
8. Outdated or incompatible drivers

9. Recent updates causing conflicts

10. Malware or Security Threats

11. Viruses or malicious software affecting system stability

Initial Troubleshooting Steps

Before seeking professional repair, consider the following basic steps:

1. Power Cycle Your PC:
2. Turn off the PC using the power button if it’s frozen.
3. Unplug the power cable and hold the power button for 10-15 seconds.

4. Plug it back in and attempt to start normally.

5. Boot into Safe Mode:

6. Restart your PC and press F8 or Shift + Restart to access recovery options.
7. From the Advanced Startup Options, select Safe Mode.

8. If successful, scan for malware, uninstall recent updates or drivers, and check system stability.

9. Check for Overheating and Hardware Issues:

10. Ensure your PC is in a well-ventilated area.
11. Listen for strange noises or check for physical damage.
12. If comfortable, open your case to verify that components are seated properly.

4.