Troubleshooting BSoD Occurring Only When Laptop Is Unplugged: Asus TUF A15 with Ryzen 7 7435HS
Experiencing a Blue Screen of Death (BSoD) that manifests exclusively when your laptop is disconnected from power can be a perplexing issue. In this article, we’ll delve into a specific case involving an Asus TUF A15 equipped with a Ryzen 7 7435HS processor and 16GB of RAM, highlighting possible causes and solutions for such power-related blue screens.
Understanding the Issue
The user reports encountering a BSoD with the error code:
IRQL_NOT_LESS_OR_EQUAL
Additionally, the crash analysis indicates ntoskrnl.exe as the problematic driver. The BSoD typically appears roughly 10 minutes after unplugging the laptop, suggesting a potential power management or driver-related conflict that arises when switching from AC power to battery mode.
Key Details:
– Device Model: Asus TUF A15
– Processor: Ryzen 7 7435HS
– RAM: 16GB
– Error Code: IRQL_NOT_LESS_OR_EQUAL
– Affected State: Only when unplugged from power
– Occurrence Time: Around 10 minutes post unplugging
Potential Causes
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Power Management Conflicts:
Windows’ power plans and power management settings could be causing hardware or driver conflicts when transitioning to battery mode. -
Driver Issues:
Certain drivers, especially those related to chipset, graphics, or power management, may not handle battery mode correctly, leading to system crashes. -
Battery or Hardware Problems:
Faulty batteries or hardware components could cause system instability under different power states. -
Corrupted System Files:
System file corruption, particularly in kernel modules like ntoskrnl.exe, can result in instability.
Recommended Troubleshooting Steps
- Update All Drivers and BIOS:
- Ensure your graphics drivers, chipset drivers, and power management drivers are up to date.
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Visit the Asus support website to download the latest BIOS and firmware updates for your model.
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Review Power Settings:
- Navigate to Control Panel > Power Options.
- Try switching to a balanced or high-performance plan.
- Customize advanced power settings, especially those related to CPU, PCI Express, and system cooling policies, to see if any adjustments mitigate the issue
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