BSOD on new Lenovo Legion Pro 5i RTX 5070 Ti only when booting games first time

Understanding and Resolving BSOD Occurrences on the New Lenovo Legion Pro 5i with RTX 5070 Ti

Introduction

Recently, a new Lenovo Legion Pro 5i user encountered a frustrating issue: Blue Screen of Death (BSOD) errors occurring exclusively during the initial launch of certain demanding games. This problem surfaced shortly after acquiring the device, prompting a series of troubleshooting steps. In this article, we delve into the specifics of the problem, what steps were undertaken, and the eventual resolution—offering insights that may benefit others facing similar concerns.

The Issue at a Glance

The user reported that upon launching specific games—namely Path of Exile 2, Resident Evil 4 Remake, Monster Hunter Rise, and others—the system would crash with a BSOD approximately 10 to 30 minutes into gameplay. Notably, this issue manifested only during the first gaming session after booting the laptop; subsequent launches of these games would proceed without errors or crashes. The affected games worked flawlessly after the initial session, with no stability issues during extended play.

System Specifications

For context, the laptop’s specifications are as follows:
– Processor: Intel Core Ultra 9 275HX (24 cores, 2700 MHz)
– Graphics Card: NVIDIA GeForce RTX 5070 Ti Laptop GPU with 12GB VRAM
– Memory: 32GB DDR5 RAM (2x16GB at 5600 MT/s)
– Storage: 1TB M.2 PCIe SSD (2242 form factor)
– Operating System: Windows 11

Troubleshooting Efforts Undertaken

The user employed multiple diagnostic and corrective methods, including:

  • Driver Reinstallation: Utilized Display Driver Uninstaller (DDU) to perform a clean uninstall of the NVIDIA graphics drivers, initially in normal mode. Given limitations in accessing safe mode (due to Windows 11’s new security measures), the user planned to retry in safe mode.
  • System File Integrity Checks: Ran ‘sfc /scannow’ to repair corrupt system files, with DISM scans indicating no errors.
  • Driver Updates: Installed the latest NVIDIA drivers to ensure compatibility and stability.
  • Additional Diagnostics Planned: The user noted intent to run ‘dxdiag,’ memory diagnostics, and potentially reinstall Windows if problems persisted.

Findings and Resolution

Eventually, the user discovered that entering safe mode allowed them to run DDU without issues, enabling a thorough driver cleanup and reinstallation. This process effectively resolved

Share this content:

Leave a Reply

Your email address will not be published. Required fields are marked *