Laptop’s keyboard isn’t functioning

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Troubleshooting a Non-Responsive Laptop Keyboard After a Coffee Spill

Hello, fellow tech enthusiasts!

As a newcomer to this community, I’m reaching out for some guidance on a frustrating situation I’ve encountered. It all started with an unfortunate incident involving a cup of coffee spilling onto my laptop’s keyboard, which rendered it completely unresponsive.

In my quest for a solution, I enlisted the help of a few classmates who kindly attempted to open up the device and clean the affected area. Despite their best efforts, the keyboard remains non-functional, and I suspect that some residual liquid may still be trapped inside.

On a positive note, I managed to charge the laptop, and the screen is operational. However, I am currently faced with a boot manager panel that I can’t navigate due to the unresponsive keyboard.

I’m reaching out to this community for advice on what steps I can take next. Are there any further cleaning methods I should consider, or could this be a hardware issue requiring professional attention? Any insights would be greatly appreciated as I work to get my laptop fully functional again!

Thank you in advance for your help!

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One Comment

  1. Re: Laptop’s keyboard isn’t functioning

    Hi there,

    It sounds like you’ve taken some good initial steps by opening up the laptop and attempting to clean the affected area. However, residual liquid damage can sometimes be tricky and may require additional measures. Here are some suggestions to help you proceed:

    • Power Off and Disconnect: Ensure the laptop is completely powered off and disconnect it from any power sources. Remove the battery if it’s removable.
    • Drying Process: Use isopropyl alcohol (preferably 90% or higher) and a soft cloth or cotton swabs to gently clean any visible residue. Isopropyl alcohol evaporates quickly and helps displace residual moisture.
    • Drying Time: Place the laptop in a dry, warm (not hot) environment, and consider using silica gel packets or uncooked rice around the device to absorb remaining moisture. Leave it for at least 48 hours to ensure thorough drying.
    • Check for Hardware Damage: After adequate drying, reconnect the battery and power on the device to see if the keyboard is responsive.
    • External Keyboard Test: If possible, connect an external USB keyboard. This can help determine whether the issue is solely with the internal keyboard or if more extensive hardware
    Reply

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