Troubleshooting ASUS Vivobook Charging Issues: Seeking Help

Hello, fellow tech enthusiasts!

Today, I want to share my experience with an ASUS Vivobook laptop that has suddenly stopped charging and turning on. After a year of reliable performance, I found myself facing a frustrating situation that I hope to resolve with your insights.

A few weeks back, I neglected to charge my laptop, assuming it had simply run out of power. However, upon connecting it to the charger, I noticed that neither the power light nor the charging indicator would illuminate. After confirming that the charger worked correctly, I decided to delve deeper into the issue by disconnecting and reconnecting the laptop’s battery in hopes of resetting any internal glitches. Sadly, this approach yielded no results.

As you might imagine, the thought of sending my laptop to a repair shop is daunting, especially with diagnostic fees often exceeding $90. While I suspect that a battery replacement might be necessary, it’s peculiar that I hadn’t encountered any warnings leading up to this point—such as reduced battery life or extended charging times.

I’m reaching out to the community for advice. If anyone has encountered a similar issue or has suggestions on how to proceed, your feedback would be greatly appreciated. Thank you in advance for your help!

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  1. Hi, thank you for reaching out with your ASUS Vivobook charging issue. Based on your description, here are some troubleshooting steps you can try to identify and possibly resolve the problem:

    • Check the Power Adapter and Cable: Ensure that your charger and cable are functioning correctly. Test them with another compatible device if possible.
    • Inspect the Charging Port: Look for any dust, debris, or damage in the charging port on your laptop. Cleaning the port gently with compressed air can sometimes resolve connection issues.
    • Perform a Power Reset: Disconnect the charger, remove the battery if it’s removable, then press and hold the power button for 30 seconds. Reconnect everything and try turning on the device.
    • Check for Hardware Issues: Since your battery might be faulty, consider testing with a known-good replacement if available. If the battery is soldered and not removable, a professional diagnosis might be necessary.
    • Update BIOS and Drivers: If your device ever powers on, ensure that the BIOS and chipset drivers are up to date, as outdated firmware can sometimes cause power issues.

    If none of these steps help, professional repair might be required. Since you mentioned concerns about diagnostic fees, you could consider visiting a certified ASUS service center or authorized

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