Unexpected Twist: The Rollercoaster Experience of Buying a Used S23 Ultra

Navigating the used phone market can sometimes lead to unexpected challenges, and today provided a stark reminder of this reality. After successfully purchasing a Samsung S23 Ultra from an individual two months ago, I encountered a distressing situation: the device was flagged as reported stolen by Amazon.

Upon returning home from work, I was met with a perplexing screen notification that immediately sent my anxiety levels soaring:

Amazon Notification
Passkey: 61783337 (failed to work when entered)
IMEI: 354484224894558

“This device has been reported as lost or stolen and must be returned to Amazon. Please call 08002797234 for details.”

Concern prompted a quick search online, revealing a host of posts from others who had faced similar scams. While the notifications appeared to originate from the UK, the customer service line connected to individuals speaking English with a heavy accent. I was left feeling helpless and terrified; had I unknowingly bought stolen property?

To add to my stress, I reached out to the seller via email with a request for clarification, showcasing the notification message for context. Strangely, he eventually replied, expressing confusion about the situation and offering either a replacement device or a full refund. This invitation seemed genuine, yet a sense of skepticism lingered in the back of my mind. Meanwhile, my phone remained unresponsive due to the alert, despite my attempts to reset it—each time ending with the same chilling notification reappearing.

As the evening progressed, the seller called again, reassuring me of his willingness to assist. He offered to exchange the problematic phone for another S23 Ultra, and despite my uncertainty, I agreed to meet him for the swap. To my surprise, he handed me a device in even better condition than the previous one. I made it clear that if any similar issues arose, I would insist on a refund. To my astonishment, he agreed.

Just minutes after leaving our meeting, the seller reached out again, voluntarily offering me a refund to ensure that I wouldn’t endure further distress from the situation. Skepticism clouded my thoughts as I returned to the location we had agreed upon, but upon arrival, he handed over my money along with a little extra for the inconvenience. I was left utterly flabbergasted—would a true scammer really act in this manner?

In the end