All Microsoft products I own claim I have no internet but I’m running ethernet?

Troubleshooting Microsoft Application Connectivity Issues Despite Active Ethernet Connection

If you’re experiencing persistent connectivity errors with Microsoft applications such as Halo, Minecraft, or the Microsoft Store, you’re not alone. Many users have reported encountering errors that falsely indicate an absence of internet connection, even when an active ethernet connection is established. One common error code associated with this issue is 0x80074cf.

Understanding the Issue

The core of the problem lies in applications’ inability to verify or detect an active internet connection, despite the user being connected through Ethernet. This disconnect often manifests as failed logins, inability to download or update applications, and error messages claiming there is no internet access.

Common Causes

Several factors can contribute to this issue:

• Network configuration conflicts or restrictions

• Firewall or security software blocking necessary connections

• corrupted or outdated network drivers

• Windows networking settings misconfiguration

• Issues with Microsoft Store or related services

Troubleshooting Steps

To resolve this problem, consider the following systematic approach:

1. Verify Network Connection

2. Ensure your Ethernet cable is securely connected.

3. Confirm internet access by visiting websites through your browser.

4. Restart Network Hardware and System

5. Power cycle your router and modem.

6. Restart your PC to refresh system and network states.

7. Check Windows Network Settings

8. Run the Network Troubleshooter: Settings > Network & Internet > Status > Network Troubleshooter.

9. Reset network settings: Open Command Prompt as administrator and execute:

batch
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns

1. Review Firewall and Security Software

2. Temporarily disable third-party firewalls or antivirus programs to determine if they interfere with network traffic.

3. Ensure that Windows Defender Firewall allows connections for Microsoft Store and related services.

4. Update Network Drivers

5. Visit the manufacturer’s website or use Device Manager to update network adapter drivers.

6. Sign Out and Sign Back In

7. Log out of your Microsoft account within Windows and then sign back in to refresh authentication tokens.

8. Reset Microsoft Store Cache

9. Open Command Prompt as administrator and run:

batch
wsreset.exe

1. Check Windows Services

2. Ensure services such as Windows Update, Microsoft Store Install Service, and Background Intelligent Transfer Service (BITS) are running.

3. Perform System Updates

4. Make sure Windows is up to date, as updates often fix