Troubleshooting Armoury Crate Installation Issues for Your ROG Azoth Keyboard

If you’re the proud owner of an ASUS ROG Azoth keyboard, you likely enjoy its impressive features and customization options. However, after reinstalling Windows, you may find yourself facing a frustrating challenge: your Armoury Crate software keeps getting stuck on “installing.” This post aims to help you troubleshoot and resolve this issue, allowing you to regain full functionality of your keyboard.

My Experience with the ROG Azoth Keyboard

I’ve been using my ASUS ROG Azoth keyboard since October 2024 without any significant hitches. Unfortunately, following a recent Windows reinstallation, I hit a snag while attempting to reinstall the Armoury Crate application. While I recognize that the app has its shortcomings, it does provide essential functionalities, such as checking battery status, customizing RGB settings, and managing key functions.

In my setup, I’ve personalized my keyboard so that the F9-F12 keys serve as mute, play, and volume controls, respectively. Additionally, I’ve reconfigured the right Ctrl key to function as the Windows key, while the Page Down key is crucial for switching between applications. The problem? After reinstalling Windows, the keyboard retains most of these settings, but it no longer recognizes the Page Down function for app switching, which is a significant inconvenience.

Current Situation

I’m currently attempting to install version 1.0.2.7 of the Armoury Crate software, but the installation process stalls indefinitely at “installing…,” leaving me unable to access the keyboard’s full potential. While I appreciate the RGB lighting and battery monitoring features, my primary need is to restore the functionality that allows me to switch between applications seamlessly.

Seeking Solutions

If you’re experiencing similar issues with your Armoury Crate installation, here are a few troubleshooting tips you can try:

  1. Check for Compatibility: Ensure that the version of Armoury Crate you’re trying to install is compatible with your version of Windows.

  2. Run as Administrator: Sometimes, running the installer as an administrator can resolve permission issues that may be causing the installation to stall.

  3. Disable Antivirus/Firewall: Occasionally, security software can interfere with installations. Temporarily disabling your antivirus or firewall may help.

  4. Clean Uninstall Previous Versions: If a previous version of Armoury Crate is still lingering on your system, it may create conflicts. Use the uninstaller to completely

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One Comment

  1. Thank you for sharing your detailed experience and troubleshooting steps regarding the Armoury Crate installation issue. Based on your description, here are some additional recommendations that might help resolve the “installing…” stall:

    • Ensure Windows is Fully Updated: Sometimes, outdated Windows components can interfere with software installations. Check for the latest Windows updates via Settings > Windows Update.
    • Use the ASUS Armoury Crate Utility: ASUS provides a dedicated utility for cleaning previous installations. You can download the Armoury Crate Uninstall Tool. Run this tool in safe mode to ensure all remnants of previous versions are removed before attempting a fresh install.
    • Clear Temporary Files: Sometimes, residual temp files can block installations. Clear your %temp% folder by pressing Windows+R, typing “temp,” and deleting all files within.
    • Check for Background Processes: Ensure no previous instances of Armoury Crate or related services are running in Task Manager, which might prevent new installations from proceeding.
    • Use Compatibility Mode: If compatibility issues seem to be at play, try running the installer in compatibility mode for an earlier version of Windows

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