Audient iD14 keeps on disconnecting when PC ‘s in sleep mode

Troubleshooting Audient iD14 Disconnection Issues During PC Sleep Mode

Many users of the Audient iD14 audio interface have reported experiencing connectivity disruptions when their computers enter sleep mode. If you’re facing similar challenges, you’re not alone, and there are several steps you can take to resolve or mitigate the issue.

Understanding the Issue

The core problem involves the Audient iD14 disconnecting from the computer upon system sleep, requiring manual intervention—specifically, physically unplugging and reconnecting the device to restore functionality. Such interruptions can be inconvenient, especially for professionals relying on consistent audio interface operation.

Potential Causes

This disconnection typically results from power management settings within the computer’s operating system. When the PC enters sleep mode, certain USB ports or devices may be powered down or put into a low-power state, which can cause connected hardware like the Audient iD14 to lose connection.

Recommended Solutions

Adjust USB Power Management Settings
For Windows:
- Open ‘Device Manager.’
- Find ‘Universal Serial Bus controllers’ and expand the list.
- Right-click on each ‘USB Root Hub’ or ‘Generic USB Hub’ and select ‘Properties.’
- Navigate to the ‘Power Management’ tab.
- Uncheck ‘Allow the computer to turn off this device to save power.’
- Repeat for all USB hubs associated with your system.
For MacOS:
- Less control over individual USB device power management, but you can disable features like ‘Power Nap’ in system preferences or use third-party tools to manage USB power.
Update Drivers and Firmware
Visit the Audient official website to ensure you have the latest drivers and firmware installed for the iD14.
Keep your computer’s operating system fully updated to ensure compatibility.
Change Power Settings
Configure your PC’s power plan to prevent the computer from entering deep sleep modes that disable USB devices.
Navigate to Power & Sleep settings and customize the sleep mode durations and behaviors.
Use a Powered USB Hub
Using an external powered USB hub can sometimes provide more stable power supply to the audio interface, reducing disconnection issues.
Test Without Sleep Mode
If the problem persists, consider changing your workflow to avoid sleeping the PC when using the audio interface, especially during critical recordings or mixing sessions.