BSoD only when laptop is unplugged (Asus TUF A15 40608gb, Ryzen 7 7435HS, 16 gigs of ram)

Troubleshooting BSoD Occurring Only When Laptop Is Unplugged: Asus TUF A15 with Ryzen 7 7435HS

Experiencing a Blue Screen of Death (BSoD) that manifests exclusively when your laptop is disconnected from power can be a perplexing issue. In this article, we’ll delve into a specific case involving an Asus TUF A15 equipped with a Ryzen 7 7435HS processor and 16GB of RAM, highlighting possible causes and solutions for such power-related blue screens.

Understanding the Issue

The user reports encountering a BSoD with the error code:

IRQL_NOT_LESS_OR_EQUAL

Additionally, the crash analysis indicates ntoskrnl.exe as the problematic driver. The BSoD typically appears roughly 10 minutes after unplugging the laptop, suggesting a potential power management or driver-related conflict that arises when switching from AC power to battery mode.

Key Details:
– Device Model: Asus TUF A15
– Processor: Ryzen 7 7435HS
– RAM: 16GB
– Error Code: IRQL_NOT_LESS_OR_EQUAL
– Affected State: Only when unplugged from power
– Occurrence Time: Around 10 minutes post unplugging

Potential Causes

  1. Power Management Conflicts:
    Windows’ power plans and power management settings could be causing hardware or driver conflicts when transitioning to battery mode.

  2. Driver Issues:
    Certain drivers, especially those related to chipset, graphics, or power management, may not handle battery mode correctly, leading to system crashes.

  3. Battery or Hardware Problems:
    Faulty batteries or hardware components could cause system instability under different power states.

  4. Corrupted System Files:
    System file corruption, particularly in kernel modules like ntoskrnl.exe, can result in instability.

Recommended Troubleshooting Steps

  1. Update All Drivers and BIOS:
  2. Ensure your graphics drivers, chipset drivers, and power management drivers are up to date.
  3. Visit the Asus support website to download the latest BIOS and firmware updates for your model.

  4. Review Power Settings:

  5. Navigate to Control Panel > Power Options.
  6. Try switching to a balanced or high-performance plan.
  7. Customize advanced power settings, especially those related to CPU, PCI Express, and system cooling policies, to see if any adjustments mitigate the issue

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