Can’t access shared folder between two laptops (Windows 10 and Windows 11)

Troubleshooting Shared Folder Access Between Windows 10 and Windows 11 Devices

Sharing files seamlessly across devices is a common necessity in today’s digital environment. However, users sometimes encounter difficulties when attempting to access shared folders, especially across different Windows OS versions such as Windows 10 and Windows 11. If you’re experiencing issues accessing a shared folder between a Windows 10 laptop and a Windows 11 laptop connected on the same Wi-Fi network, this guide will help you identify and resolve potential problems.

Understanding the Setup

Before diving into troubleshooting, ensure the following steps have been correctly implemented:

1. File and Printer Sharing is Enabled: Both laptops should have file and printer sharing turned on.
2. Network Discovery is Activated: Devices need to be discoverable on the network.
3. Folder Sharing Permissions are Properly Configured: The shared folder should be shared with “Everyone” or appropriate user permissions.
4. Network Connection is Verified: Confirm that both devices are on the same Wi-Fi network.
5. Basic Connectivity is Working: Pinging the host device confirms network reachability.

Common Issue and How to Resolve

Despite these configurations, access issues may still occur, often resulting in specific error messages. A typical scenario involves attempting to access the shared folder via the run command \\192.XXX.X.X\SharedFolderName, but facing access denial errors.

Potential causes and solutions include:

1. Firewall Settings

Ensure that Windows Defender Firewall or any third-party firewalls are configured to allow File and Printer Sharing. To verify:

• Open Windows Defender Firewall settings.
• Navigate to “Allow an app or feature through Windows Defender Firewall.”

• Confirm that “File and Printer Sharing” is permitted for your network profile.

• Network Profile Configuration

Make sure your network profile is set to “Private,” which enables network discovery and sharing:

• Open Settings > Network & Internet.
• Click on your active Wi-Fi connection.

• Under “Network profile,” select “Private.”

• Credential and Security Policies

Windows security policies might restrict access:

• Open the Credential Manager and ensure that no conflicting credentials are stored.

• If prompted for credentials, use the appropriate username and password.

• Sharing Permissions

Double-check the sharing permissions:

• Right-click the shared folder > Properties > Sharing tab.
• Click “Advanced Sharing.”
• Ensure “Share this folder” is checked.

• Click “Permissions” and verify “Everyone” has at least “Read” access.

• Use Correct Network Path

When accessing