Certain keys in my laptop are not working please help

Troubleshooting Non-Responsive Keys on Your GIGABYTE G5 MF Laptop

If you’ve recently returned home to discover that certain keys on your GIGABYTE G5 MF laptop are unresponsive, you’re not alone. Keyboard issues can be frustrating, especially when the physical hardware appears intact. In this article, we will explore potential causes and effective troubleshooting steps to resolve non-functioning keys such as ‘K’, ‘R’, and ‘T’ on your laptop.

Understanding the Issue

In the reported scenario, the affected keys (‘K’, ‘R’, ‘T’) abruptly stopped working. Notably, an external keyboard functions without issue, indicating that the problem is isolated to the laptop’s internal keyboard. The issue began unexpectedly and persists despite removing the standard PS/2 keyboard driver via Device Manager.

Common Causes of Keyboard Malfunctions

Software conflicts or driver issues
Temporary system glitches
Hardware disconnection or damage
Physical debris or liquid spill (less likely here due to no physical damage)

Troubleshooting Steps

Reboot Your Laptop

Sometimes, a simple restart can resolve temporary software glitches affecting hardware functionality.

Update or Roll Back Keyboard Drivers

Since you’ve already deleted the PS/2 keyboard driver, it’s worthwhile to:

Visit GIGABYTE’s official website to download the latest keyboard drivers compatible with your G5 MF model.
Perform a driver update via Device Manager:
- Right-click on the affected device under ‘Keyboards’ or ‘Universal Serial Bus controllers’.
- Select ‘Update driver’ and follow the prompts.
If issues began after a recent update, consider rolling back drivers.
Disable and Enable Keyboard Device
Open Device Manager.
Locate your keyboard device.
Right-click and choose Disable device.
Wait a few moments, then Enable device.
Check for Windows Updates

Ensure your operating system is up to date, as updates often include fixes for hardware compatibility issues.

Run Hardware Troubleshooter
Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
Select Keyboard and run the troubleshooter to identify and fix detected issues.
Test for Physical Damage or Connection Problems
Since the key functions are