Troubleshooting Persistent Blue Screen Errors on HP Victus 15: A Comprehensive Guide
Introduction
Encountering frequent Blue Screen of Death (BSOD) errors can be a frustrating experience for any user, especially when they persist despite multiple troubleshooting attempts. If you own an HP Victus 15 laptop and are facing recurring BSODs such as KERNEL_SECURITY_CHECK_FAILURE, HYPERVISOR_ERROR, or KMODE_EXCEPTION_NOT_HANDLED, this guide aims to provide a structured approach to diagnosing and resolving the issue.
Understanding the Issue
In recent reports, users have experienced persistent BSODs before and during Windows reinstallation efforts. Common symptoms include:
- Repeated BSODs during boot and Windows setup
- Errors such as KERNEL_SECURITY_CHECK_FAILURE, MEMORY_INTEGRITY_SYSTEM_SERVICE_EXCEPTION, among others
- No minidump logs generated for troubleshooting
- Successful memory tests (e.g., MemTest86) with no errors
Initial Troubleshooting Steps
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System File and Disk Integrity Checks
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System File Checker (SFC):
bash
sfc /scannowThis utility scans for and repairs corrupted system files.
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Deployment Image Servicing and Management (DISM):
bash
dism /online /cleanup-image /restorehealthEnsures the system image is healthy.
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Check Disk Utility:
bash
chkdsk /f /rChecks for and repairs disk errors.
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Memory Testing
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Running tools like MemTest86 can identify RAM issues. In this case, tests returned no errors, suggesting RAM may not be the culprit.
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Analyzing Minidump Files
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In some instances, BSODs don’t generate minidump logs, making diagnosis harder. Utilize tools like BlueScreenView or WinDbg to analyze dump files if available.
Addressing Persistent Installation Failures
Despite formatting the drive and attempting Windows installation from a bootable USB, the BSODs continue during the setup process. Notable errors include:
- KERNEL_SECURITY_CHECK_FAILURE
- MEMORY_INTEGRITY_SYSTEM_SERVICE_EXCEPTION
- Unknown or blank error codes
Implications and Possible Causes
Persistent BSODs during or after reinstalls are often indicative of underlying hardware issues or incompatible drivers. Common causes include:
- Faulty RAM modules
- Hard drive or SSD failures
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