Detachable microphone not working even though I tried everything.

Troubleshooting Guide: Resolving Microphone Issues with Endorfy Viro Infra Headphones

Recently, some users have reported difficulties with the detachable microphone of the Endorfy Viro Infra headphones, particularly concerning functionality right out of the box. If you are experiencing similar issues, this guide aims to provide a comprehensive overview of potential causes and effective solutions to restore your microphone’s performance.

Understanding the Issue

Many users have noted that their Endorfy Viro Infra headphones’ detachable microphone is not working despite various troubleshooting efforts. Common symptoms include:

The microphone not transmitting audio when connected to the headphones.
When attempting to use the microphone directly through the 3.5mm jack, no sound input is received.
Audible distorted sounds or loud static when the microphone is connected to the headphones.

In some cases, the microphone functions correctly when plugged directly into a computer’s microphone input but fails to work when connected to the headphones’ 3.5mm jack. This suggests possible issues with the headphone’s microphone port, cable, or internal wiring.

Potential Causes

Compatibility or Compatibility Settings: Ensuring that the microphone input is correctly recognized and selected in your device’s audio settings.
Faulty Cable or Connection: The detachable microphone cable may be damaged or not securely connected.
Defective Microphone Port: The port on the headphones may be malfunctioning.
Hardware Defect from Manufacture: The microphone component could be defective if the issue persists despite troubleshooting.

Recommended Troubleshooting Steps

Verify Audio Settings: On your computer, check the sound input device settings. Confirm that the microphone is selected as the default device and that the input volume is appropriately adjusted.
Test with Alternative Devices: Since you’ve already tested different microphones, ensure they are functioning by plugging them into the computer directly. Confirm that they are working properly outside the headphones.
Check the Connection:
Make sure the detachable microphone cable is securely and properly inserted into the headphone jack.
If possible, gently disconnect and reconnect the microphone cable to rule out a loose connection.
Inspect the Cable and Port: Look for visible damage, bent pins, or debris inside the headphone jack. Clean the port carefully if necessary.
Test with Different Applications: Use different voice recording or communication applications to verify if the issue is application-specific.
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