Emoji Keyboard Panel Search Not Working Windows 10

Troubleshooting Emoji Keyboard Search Issues on Windows 10: A Comprehensive Guide

If you’re experiencing problems with the emoji keyboard search feature on your Windows 10 device—specifically, when pressing Windows key + . to bring up the emoji panel and encountering the message “We couldn’t find this one ):”—you’re not alone. This issue reportedly began after a recent update and can be quite frustrating, especially for users who rely on quick emoji access during their daily tasks. In this article, we will explore potential causes and effective troubleshooting steps to resolve this problem.

Understanding the Issue

The emoji keyboard in Windows 10, invoked via Windows + period (.), is a convenient tool for inserting emojis and symbols into documents and messages. However, when the search functionality within this panel stops working, it hampers productivity. Common symptoms include:

The emoji panel appearing normally after pressing Windows + .
Failure of the search feature to locate emojis, regardless of the entered keyword.
An error message stating, “We couldn’t find this one ):” each time you attempt a search.

This problem has been reported to start after specific system updates, indicating potential compatibility or configuration conflicts.

Initial Troubleshooting Efforts

Users who encounter this issue often undertake a series of standard troubleshooting steps, including:

Restarting the computer multiple times.
Ensuring that system language and region settings are correctly configured to English (United States).
Adding and setting English (United Kingdom) as the primary language.
Removing and re-adding language packs.
Running system repair tools such as Deployment Image Servicing and Management (DISM) and System File Checker (SFC) to repair corrupted system files. Though these tools report successful repairs, the emoji search issue may persist.
Attempting to perform a system restore to a point prior to the update—if such a restore point exists.
Updating device drivers, including the keyboard driver, if updates are available.
Checking for and installing any Windows updates, including cumulative updates.