Troubleshooting a “Your Connection is Not Private” Error: A Personal Experience
Hello everyone,
As someone who has spent nearly three years in tech support, I’m usually equipped to handle various internet connectivity issues. However, I recently encountered a particularly perplexing challenge that has left me scratching my head. Whenever I switch to my ethernet connection, I receive the ominous message:
“Your connection is not private. Attackers might be trying to steal your information from
It’s a frustrating situation to find myself in, especially when it affects every website I attempt to visit. Interestingly, my Wi-Fi connection works perfectly fine, but the ethernet connection presents this persistent warning.
To troubleshoot the problem, I’ve undertaken a series of measures, including:
- Adjusting the date and time: Ensuring that my system clock is accurate.
- Clearing cache and cookies: Trying both regular and Incognito modes to eliminate potential browser-related issues.
- Testing different browsers: Exploring whether this problem persists across various platforms.
- Performing a Winsock reset and DNS flush: Refreshing network settings to resolve potential conflicts.
- Restarting the router and switching ports: As the only device on the ethernet connection, I wanted to rule out any port-related issues.
- Manually setting IP and DNS: Configuring these settings to ensure they align properly.
- Checking proxy settings: Making certain that these configurations are not interfering.
- Clearing the SSL state in the browser: Eliminating any stored SSL information that could cause conflicts.
- Reinstalling network drivers: Updating drivers to the latest versions for optimal performance.
- Modifying Chrome shortcuts: Attempting to bypass certificate errors (though this is not advisable for security reasons).
- Disabling security software: I ensured that there was no interference from antivirus programs, including Windows Defender.
My connection setup is straightforward: my PC is directly wired to the router. Here are the specs for your reference:
- Motherboard: Asus B450-F Gaming
- CPU: Ryzen 2700x
- Operating System: Windows 10 x64 version 1809
- GPU: Gigabyte RTX 2080
After exhausting the above troubleshooting techniques, I was still without answers. Thankfully, I found a solution that resolved the issue: I flashed my router to the
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