Troubleshooting Network Issues on a New PC Built from Facebook Marketplace Find
Recently, I acquired a new desktop PC via Facebook Marketplace at an attractive price point. Upon setting up, I conducted speed tests and encountered a peculiar issue: while download speeds appear decent on paper, certain gaming platforms and services are unable to download game content, reporting zero bandwidth.
Speed Test Results
- Download speeds:
- First test: approximately 330.99 Mbps
- Second test: around 195.88 Mbps
-
Third test: about 193.51 Mbps
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Upload speeds:
- First test: 111.00 Mbps
- Second test: 93.07 Mbps
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Third test: 95.42 Mbps
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Latency:
- Consistent ping of 14ms across tests
Despite these impressive figures, specific applications fail to download content:
- Xbox game downloads are stuck at 0 Bps.
- EA Games client reports a download speed of 0 Mbps.
- Steam begins to download at approximately 1.5 Mbps but soon drops to 0 Bps.
System Specifications
The PC hardware setup is as follows:
- CPU: AMD Ryzen 9 5600X
- RAM: G.Skill 16GB DDR5
- Storage:
- C: drive – NVMe 512GB Klevv SSD
- D: drive – 4TB Silicon Power NVMe SSD (previously used)
- Motherboard: ASUS B650M Prime AX II
Currently, I am utilizing the motherboard’s Wi-Fi antenna for network connectivity. Additionally, I’ve tested alternative internet sources, including a T-Mobile wireless hotspot and a wired hotspot via a Galaxy S24+ device.
Interestingly, my Steam Deck on the same network downloads games without issue, indicating that the network connection itself is generally capable.
Troubleshooting Attempts
- Tried downloading to both the C: and D: drives.
- Verified that all other network functions are operational; I can browse the internet, stream, and perform other online tasks successfully.
- The PC is functioning normally, and I am able to post this message from it.
Current Challenges
- Steam refuses to let me restore game backups or select existing game folders on the D: drive.
- Game clients and platforms recognize the network connection but can’t download content properly.
Seeking Advice
Given that the network is functioning correctly for other devices and typical browsing is working, what
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