Understanding and Troubleshooting Persistent Game Crashes on a High-Performance Gaming PC
Introduction
Launching a new game should be an exciting experience, but for some gamers, unexpected crashes can quickly turn frustration into a persistent challenge. Recently, a gaming enthusiast shared their ongoing struggles with stability issues while playing “Foundation” on a relatively new and powerful PC. Despite reinstalling drivers and consulting official support, the problem persists, prompting a deeper investigation into potential causes and solutions.
System Overview
The affected system boasts impressive specifications, proving its capability to handle demanding gaming workloads:
- Operating System: Windows 11
- Processor: Intel Core i9-12900K
- Motherboard: MSI MPG Z790 EDGE WIFI (MS-7D91)
- Graphics Card: NVIDIA RTX 4070
- Memory: 64GB DDR5 Corsair RAM
Such hardware should typically deliver a smooth gaming experience; however, stability issues indicate potential underlying problems.
Experience and Support Response
The user reports that each gaming session of “Foundation” lasts only 15–20 minutes before the system crashes, necessitating a full system reset. Initial troubleshooting included driver reinstallation without success. Upon contacting the game’s support team, the following guidance was provided:
“Unfortunately, without access to your crash reports, we won’t be able to see why the game is crashing for you. This is likely going to need some self-diagnosis of your PC as there appears to be some instability. Your original dxdiag shows issues with:
- MSI startup repair
- MsMpEng
- Bluey: The Videogame
- Hearts of Iron IV (HOI4)
- Ableton Live 12 Suite.exe
There is also an entry with the following code:
Fault bucket LKD_0x1A8_10_OSGraphicsMonitorNoModeSetTSDD_dxgkrnl!DISPLAYSTATECHECKER::CreateBlackScreenLiveDump, type 0″
This detailed feedback highlights several potential areas for investigation, most notably the system stability and driver environment.
Deciphering the Diagnostic Clues
The reported issues in the Windows diagnostic output point toward possible causes:
- System Instability: Problems in startup repair logs suggest underlying hardware or configuration issues.
- Background Processes: MsMpEng (Microsoft Defender scan engine) and other applications such as “Bluey” and “Hearts of
Share this content:
