Guy bought my delidded i7-7700K (4c/8t), now he’s saying that ony 2c/4t are showing up

Navigating the Challenges of Selling a Delidded CPU: A Cautionary Tale

Recently, I encountered a vivid scenario that highlights the common pitfalls when selling specialized computer hardware online, particularly a delidded Intel i7-7700K processor. Here’s what happened, along with some key takeaways for both buyers and sellers in the tech marketplace.

The Sale and Initial Instructions

After listing my delidded i7-7700K (a 4-core, 8-thread processor) for sale, I felt it was crucial to equip the buyer with comprehensive guidance. I compiled an extensive set of instructions—around 1,700 words—and included multiple links to relevant guides and video tutorials. To ensure clarity, I cautioned the buyer about the importance of using the right amount of Thermal Grizzly Conductonaut, the liquid metal thermal interface material I included in the package. I explicitly stated that if he felt it wasn’t enough, he would need to acquire additional thermal paste to ensure optimal cooling.

However, despite my detailed preparation, it seemed my warnings went unheeded. The buyer opted to apply the liquid metal directly onto the die without ensuring adequate coverage. To exacerbate the situation, he jumped straight into gaming without monitoring core temperatures, as I had advised. The results were concerning, leading him to claim that only half of the processor’s capabilities were recognized by the system.

Technical Troubleshooting

The buyer reported that while the processor was detected correctly in the BIOS of his Asus Prime B250M motherboard, he encountered issues with Task Manager and CPU-Z only acknowledging 2 cores and 4 threads. After guiding him through several troubleshooting steps, including settings in the System Configuration utility and double-checking the BIOS setup, I learned that he had successfully resolved the core/thread visibility issue. All seemed well—until I noticed that his idle temperatures were alarmingly high.

A Delicate Situation

I expressed my concern about the thermal performance and recommended he reapply the liquid metal, this time on both the die and the integrated heat spreader (IHS), emphasizing the necessity of following proper application procedures. My worries stemmed from the possibility of him inadvertently causing further damage, given his initial mishap.

Final Thoughts and Reflections

Gratefully, the buyer remained receptive to my suggestions, and after some back-and-forth communication, he appeared to understand the importance of following best practices when handling such delicate components. In my follow-up discussions, I reinforced

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