Help needed!! I can use the internet but I can’t??

Understanding and Troubleshooting Internet Connectivity Issues on Windows 11

Encountering internet connectivity problems can be frustrating, especially when your device indicates a connection but you’re unable to access most websites. If you’re facing a situation where your Wi-Fi shows as connected and secured, but you cannot browse the internet, this guide aims to help you diagnose and resolve the issue effectively.

Common Symptoms:
– Wi-Fi connection status shows “Connected, Secured”
– Websites return “No internet” errors
– Some services like YouTube load minimally or not at all
– Troubleshooting tools report no issues with your network connection
– Additional context: A recent Windows 11 update or error prompt may coincide with connectivity problems

Step-by-Step Troubleshooting Guide

  1. Verify Basic Connectivity
  2. Ensure your device is connected to the correct Wi-Fi network.
  3. Check if other devices on the same network experience similar issues.
  4. If multiple devices are affected, the problem may be with your router or internet service provider.

  5. Restart Your Devices

  6. Power cycle your modem and router:
  7. Turn off both devices
  8. Wait for at least 60 seconds
  9. Turn them back on and wait until they fully reboot
  10. Restart your Windows 11 PC to clear temporary glitches.

  11. Run Windows Network Troubleshooter

  12. Open Settings > Network & Internet > Status
  13. Click on “Network troubleshooter” and follow the prompts
  14. Windows may detect and automatically fix common issues.

  15. Check for Windows Updates

  16. Open Settings > Windows Update
  17. Download and install any available updates
  18. Sometimes, updates contain patches for network-related bugs.

  19. Clear DNS Cache and Renew Network Settings

  20. Open Command Prompt as Administrator
  21. Execute the following commands:
    ipconfig /flushdns
    ipconfig /renew
    netsh winsock reset
    netsh int ip reset
  22. Restart your PC after executing these commands.

  23. Check Firewall and Security Settings

  24. Ensure that your firewall or security software isn’t blocking internet access.
  25. Temporarily disable third-party firewalls to test connectivity.

  26. Investigate Recent Windows Updates or Error Prompts

  27. If you encountered a Microsoft prompt with an error message and “Continue/Quit” options, this may indicate a pending update or system issue.
  28. Try completing the update process:
  29. If stuck, boot into Safe Mode and attempt to complete or rollback updates.
  30. Check Windows Update history for any failed or

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