A Frustrating Encounter with Gigabyte RMA: My Ongoing “No Signal” Dilemma

I wanted to take a moment to share an update regarding my ongoing struggles with my PC’s “No Signal” issue—a situation many of you may recall from my previous posts.

After enduring weeks of repeatedly restarting my computer upwards of 20 to 30 times in a desperate attempt to obtain a display (a futile endeavor that eventually led to total failure), I ran a series of tests on my graphics card using a different setup. Unfortunately, the results confirmed my suspicions: the graphics card was indeed defective. I proceeded to initiate an RMA request through the Gigabyte service center on May 29, 2025.

To my surprise, just one day later on May 30, I received a notification that my graphics card had been repaired and was ready for pickup. I visited the service center on June 3, eager to test the card firsthand before bringing it home. However, when the technicians attempted to check it, the same “no signal” problem persisted. They conducted several evaluations, swapped out the motherboard and CPU, but still encountered issues—only after about 15-20 minutes did the display finally appear. They reassured me that the card had been fixed, and I left the facility with a mix of hope and skepticism.

Upon returning home and properly installing the card in my setup, despairingly, I was met once again with the dreaded “no signal” issue. My computer operates flawlessly using the CPU’s integrated graphics, but the GPU remains unresponsive, bringing me back to square one—where I am left waiting, uncertain if the signal will ever materialize.

My experience with Gigabyte at this juncture has been incredibly disappointing. Their service has lacked consistency and basic customer care, leaving much to be desired—especially for a product that is still under warranty. We rightfully expect reliable support and assistance, yet Gigabyte has fallen short in both areas. Regrettably, I cannot endorse their brand at this point; instead, I would caution others against engaging with Gigabyte, particularly if they value their time, finances, or peace of mind.

Now, I find myself at a crossroads regarding my next steps. Submitting the card for RMA yet again seems to promise only additional delays, and my confidence that a reattempt would yield a different outcome is waning. If any readers have faced similar challenges or have solutions that worked for them, I