Ensuring Online Safety for Our Aging Loved Ones

In today’s digital age, the internet can be both a useful resource and a significant threat, especially for those who may not be as tech-savvy, like our older family members. Many of us have experienced the frustration of trying to help our parents navigate the online world, and it can often feel like an uphill battle.

Take, for example, my mother, who has faced numerous challenges with her online accounts. Recently, her Amazon account was permanently locked due to repeated security breaches. After using her Mac, I discovered it was inundated with adware, requiring a complete operating system reinstall to get her back on track.

The situation escalated when she received an email containing her Netflix password along with a request to update her browser. Surprisingly, she didn’t grasp the gravity of this message. This prompted a lengthy discussion about the importance of online security and the risks associated with potential password theft.

What’s troubling is that I’m not entirely sure what activities she engages in online, but it seems like she’s constantly exposed to phishing attacks and other cybersecurity threats. As her Tech Support, I realize I can’t always be there to assist her, especially since I may not live nearby indefinitely.

So, what can we do to enhance the online safety of our aging loved ones? Here are some practical steps to consider:

1. Educate and Communicate

Begin by having open conversations about internet safety and potential scams. Share examples of phishing schemes and why they should not click on unfamiliar links or provide personal information in response to unsolicited emails.

2. Implement Strong Password Practices

Encourage the use of strong, unique passwords for each account. A password manager can simplify this process, making it easier for them to store and retrieve secure passwords without needing to memorize each one.

3. Enable Two-Factor Authentication (2FA)

Whenever possible, activate two-factor authentication on their accounts. This additional layer of security can significantly reduce the risk of unauthorized access, even if someone manages to obtain their password.

4. Keep Software Up-to-Date

Ensure that their operating system and all Software, including browsers, are kept up-to-date. This helps protect against vulnerabilities that hackers may exploit. You may want to set up automatic updates to reduce the burden on them.

5. Install Security Software

Consider installing reputable security Software that offers real-time protection against malware, adware, and other threats