HP ENVY x360 m Convertible no longer detects network card after Windows 10 reinstall

Troubleshooting Network Card Detection Issues on HP ENVY x360 m Convertible After Windows 10 Reinstallation

Introduction

Reinstalling an operating system can sometimes lead to unforeseen hardware detection issues, especially on laptops that have transitioned between different OS environments. If you’ve recently reinstalled Windows 10 on your HP ENVY x360 m Convertible and noticed that your network card is no longer detected, you’re not alone. This article aims to guide you through the steps to troubleshoot and resolve such network connectivity problems effectively.

Background

The HP ENVY x360 m Convertible is a versatile 2-in-1 device valued for its flexible form factor and performance. While it originally ran Linux, switching back to Windows necessitated driver reinstallation and updates. Problems tend to occur when the system fails to recognize hardware components like the network card, preventing Ethernet or Wi-Fi connectivity.

Common Causes

Before diving into solutions, it’s helpful to understand common reasons for network card detection failures post-OS reinstall:

• Missing or incompatible drivers
• Incorrect BIOS settings or outdated BIOS firmware
• Hardware issues or disconnected components
• Windows configuration issues

Step-by-Step Troubleshooting Guide

1. Verify Device Manager Recognition

2. Open Device Manager: Right-click on the Start menu and select “Device Manager.”

3. Check for Network Adapters: Expand the “Network adapters” section. If your network card is listed but with a warning icon, it indicates driver issues.

4. Hidden Devices: Click “View” > “Show hidden devices” to reveal any undiscovered hardware.

5. Reinstall Network Drivers

6. Identify the Network Card: Use the hardware ID by right-clicking the device with issues, selecting “Properties,” then navigating to the “Details” tab and choosing “Hardware Ids.”

7. Download Drivers: Visit HP’s official support website, enter your model number, and download the latest network drivers compatible with Windows 10.

8. Install Drivers: Run the downloaded installer or update the driver via Device Manager by selecting “Update driver” > “Browse my computer for drivers” > “Let me pick from a list.”

9. Check BIOS Settings

10. Access BIOS: Restart your laptop and press the appropriate key (usually F2, F10, or ESC) during startup.

11. Verify Network Settings: Look for entries related to network hardware—ensure integrated network adapters are enabled.

12. Update BIOS Firmware: Visit HP’s support website to check if a BIOS firmware update is available, as updates can resolve hardware detection issues.

13. Update