Hp victus driver problem when I open epic game launcher

Troubleshooting Graphics Card Issues on HP Victus When Launching Epic Games Launcher

If you’ve recently purchased an HP Victus gaming laptop and are experiencing issues with your graphics card when opening the Epic Games Launcher, you’re not alone. Many users encounter similar challenges after setting up their new device, especially with game launchers and graphics-intensive applications. Here’s a comprehensive guide to help you troubleshoot and resolve these problems efficiently.

Understanding the Issue

Some users have reported encountering error messages related to graphics card compatibility or performance upon launching Epic Games or Steam. These issues can often be attributed to driver conflicts, outdated software, or incorrect graphics settings. In your case, the problem specifically involves the graphics card being flagged when trying to access games through Epic Games Launcher after previously installing updates.

Common Causes

  • Outdated or Corrupted Graphics Drivers: Even if you installed updates recently, there might be a mismatch or corruption.
  • Incompatible Driver Versions: New drivers may sometimes cause conflicts with certain applications.
  • Incorrect Graphics Settings: The system may be set to use an integrated graphics card instead of the dedicated GPU.
  • Software Conflicts: Recent Windows updates or other software installations can sometimes interfere with graphics handling.

Step-by-Step Troubleshooting

1. Verify Graphics Driver Status

  • Open Device Manager: Press Windows + X and select Device Manager.
  • Expand the Display adapters section.
  • Check if your dedicated graphics card (e.g., NVIDIA or AMD) is listed and correctly recognized.
  • Right-click your graphics card and select Properties to verify device status.

2. Update or Roll Back Graphics Drivers

  • Visit the official website of your graphics card manufacturer:
  • For NVIDIA: NVIDIA Drivers Download
  • For AMD: AMD Drivers & Support
  • Download the latest recommended drivers suitable for your laptop model.
  • Install the driver, opting for a clean installation if available.
  • Alternatively, if recent updates caused issues, consider rolling back to a previous driver version:
  • In Device Manager, right-click your graphics card β†’ Properties β†’ Driver tab β†’ Roll Back Driver (if available).

3. Set the Correct Graphics Processor

Sometimes, especially on laptops with hybrid graphics, the system may default to integrated graphics. To ensure the dedicated GPU is used:

  • Access

Share this content:

Leave a Reply

Your email address will not be published. Required fields are marked *